Senior Dental Office Administrator

3 weeks ago

Burnaby, British Columbia, Canada Associate Recruiter Full time

About Us

We are a modern dental practice dedicated to providing personalized care in a welcoming environment. Our comprehensive services include cosmetic, restorative, preventative, and family dentistry. We pride ourselves on our compassionate team and strive to deliver exceptional patient experiences.

Position Overview

We are seeking an experienced Senior Dental Office Administrator to join our team. The ideal candidate will have a strong background in administrative duties, including managing insurance claims, coordinating treatments, and ensuring smooth patient interactions. Exceptional communication skills and a personable demeanor are essential for this role.

Schedule

  • Full-Time or Part-Time Hours (Flexible scheduling options available)

Benefits

  • Competitive Salary: Reflective of experience and qualifications.
  • Dental Benefits: Comprehensive coverage for you and your family.
  • Excellent Team Environment: Be part of a supportive and collaborative team.
  • Career Growth Opportunities: Professional development and career advancement.
  • Paid Time Off: Includes vacation and sick days.
  • Continuing Education: Access to courses for professional growth.
  • Uniform Allowance: Provided to maintain a professional appearance.

Responsibilities

  • Appointment Scheduling: Manage patient appointments and oversee the appointment book.
  • Billing and Claims: Handle patient billing, insurance claims, and financial transactions.
  • Treatment Coordination: Present treatment plans and address any patient inquiries or concerns.
  • Professional Coordination: Collaborate with dental professionals to ensure seamless patient flow.
  • Record Maintenance: Maintain accurate patient records and documentation.
  • Customer Service: Provide exceptional customer service and ensure a positive patient experience.

Qualifications

  • Experience: 3-5 years of prior experience in senior dental administration.
  • Leadership Skills: Strong organizational and leadership capabilities.
  • Communication: Exceptional interpersonal and communication skills.
  • Software Proficiency: Experience with dental software systems (Open Dental preferred).
  • Billing Knowledge: Familiarity with dental billing and insurance procedures, with a detail-oriented approach.
  • Team Collaboration: Ability to excel in a dynamic work environment and work effectively within a team.

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