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Group Sales Coordinator

1 month ago

Niagara Falls, Ontario, Canada TreowGroup Recruitment Full time
Job Title: Group Sales Coordinator

We are seeking a highly motivated and organized Group Sales Coordinator to join our team at TreowGroup Recruitment. As a Group Sales Coordinator, you will play a vital role in supporting the sales efforts by managing group inquiries, developing proposals, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Respond to inquiries, telephone calls, and emails promptly to provide outstanding customer service.
  • Develop and present proposals and contracts while conducting follow-ups with prospective clients.
  • Initiate pre-arrival communication to gather essential details such as billing information, meal counts, and VIP arrivals.
  • Collaborate with various departments to ensure all group details are meticulously addressed.
  • Conduct site inspections for potential clients to showcase the clients' unique offerings.
  • Host luncheons with prospective clients as directed by the Director of Sales & Marketing.
  • Maintain and update sales tools, including menus, brochures, and office supplies to support the sales process.
  • Prepare month-end reports for the Director of Sales & Marketing, showcasing sales performance and lead generation efforts.
  • Assist the sales team with prospecting and converting leads from various sources, ensuring targets are met.
Requirements:
  • 2+ years of experience in the hospitality and tourism industry.
  • 1+ year of experience in direct travel/tourism sales (preferred but will train).
  • Possess a related college/university degree (preferred).
  • Have strong communication and interpersonal skills, with a self-starter mentality.
  • Are proficient in Microsoft Office and capable of navigating various software programs.
  • Excel in building relationships and connecting with clients to enhance sales opportunities.
  • Demonstrate the ability to work independently while being a collaborative team player.
What We Offer:
  • Competitive salary commensurate with experience.
  • Comprehensive health and insurance benefits.
  • Opportunities for professional growth within a dynamic team environment.
  • The chance to work at an iconic Niagara location known for its exceptional guest experiences.