Healthcare Administrative Support Specialist

1 week ago

Ottawa, Ontario, Canada Sandy Hill Community Health Centre Full time

Healthcare Administrative Support Specialist Position at Sandy Hill Community Health Centre

Status: Casual (No guaranteed hours)

Salary Scale: $ - $ hourly plus 4% vacation pay in lieu of benefits

# of Positions: 2

Position Overview:

The Healthcare Administrative Support Specialist is an essential member of the Health Services Administrative Team, providing a comprehensive array of clerical services and assistance to the Health Services division of the Sandy Hill Community Health Centre.

The Specialist will manage reception duties, coordinate telephone and in-person appointment scheduling, and oversee medical records management within the Health Services division.

Reporting Structure:

The Healthcare Administrative Support Specialist reports directly to the Team Leader of the Administrative Team, ensuring the effective completion of assigned responsibilities, and through the Team Leader to the Director of Health Services and the Executive Director.

Qualifications

Skills, Education, and Experience:

Educational Background and Language Proficiency

  • High school diploma or equivalent
  • Medical Office Assistant Diploma
  • Fluency in both French and English

Professional Experience

  • A minimum of two years of administrative or clerical experience in a healthcare environment
  • Experience working with diverse populations
  • Familiarity with electronic medical records systems

Knowledge, Skills, and Abilities

  • Excellent interpersonal, organizational, and problem-solving abilities
  • Strong communication and capacity-building skills
  • Ability to perform effectively under pressure and manage multiple priorities
  • Proficient in computer operations and various software applications
  • Demonstrated adaptability, sound judgment, and initiative
  • Awareness and sensitivity to diverse communities and individuals
  • Meticulous attention to detail and courteous telephone manners

Compensation Structure:

In lieu of traditional benefits, a 4% vacation pay is included in the hourly wage. Employees may also participate in the Pension Plan (HOOPP).

Employment Conditions:

Work hours will be collaboratively determined with the successful candidate to ensure a healthy work-life balance. The schedule may include some evening shifts based on operational requirements.

Employment is contingent upon the successful completion of a criminal reference check, verification of educational credentials, and adherence to the linguistic profile of Sandy Hill Community Health Centre.

Accommodation:

Applicants with disabilities will be accommodated throughout the recruitment process. If you require accommodation due to a disability during the selection process, please inform us of your needs.

Only candidates selected for an interview will be contacted. Please refrain from making phone inquiries.

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