Electrical Operations Coordinator

2 weeks ago

Brossard, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Electrical Operations Coordinator to join our team at Randstad Canada. As an Electrical Operations Coordinator, you will be responsible for preparing and reconciling invoices and billing activities in line with approved work orders for prompt customer billing. You will also manage all incoming timesheets, coordinate missing work orders before uploading them into the system, and handle discrepancies and revised timesheets when necessary. Additionally, you will issue work orders to technicians and close work orders as needed, manage the workflow of work orders, and support account managers, project managers, and field staff to actively maintain client satisfaction through frequent communication.

Responsibilities
- Preparing and reconciling invoices and billing activities in line with approved work orders for prompt customer billing
- Managing all incoming timesheets, coordinating missing work orders before uploading them into the system
- Handling discrepancies and revised timesheets, when necessary
- Issuing work orders to technicians and closing work orders as needed
- Managing the workflow of work orders, including creation, delegation, and closure activities to ensure accurate invoicing
- Supporting account managers, project managers, and field staff to actively maintain client satisfaction through frequent communication
- Maintaining and updating document control records and tracking project management procedures: change orders, as-built plans, and closeout documents
- Handling incoming calls, redirecting, transferring, and taking messages as appropriate
- Providing updates on the status of ongoing work, supporting project forecasts, cost control, and Plan Group's T.I.M.E. efficiency program
- Creating purchase orders for field materials and equipment
- Coordinating equipment, material deliveries, and subcontractors, as necessary

Requirements
- Post-secondary education and at least one year of experience in the electrical field; trade experience is an asset
- Proficiency in Microsoft Office, MS Project, and Excel; experience with SalesForce is an asset
- Strong communication and organizational skills
- Proven ability to manage multiple priorities simultaneously
- Advanced spoken and written English to interact with an anglophone clientele, which represents over 80%, as well as to facilitate communication with other departments based in Toronto

About Us
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Accommodation
We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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