Multilingual Logistics Coordinator and Customer Service Professional
5 days ago
At Apple Express Courier Ltd., we are seeking a highly skilled Multilingual Logistics Coordinator and Customer Service Professional to join our team. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About the RoleThe successful candidate will be responsible for maintaining consistent and professional contact with agents and service providers, ensuring accurate updates with customers, and protecting the organization's reputation by providing exceptional customer service.
Key Responsibilities:- Receive, review, and execute orders accurately and efficiently
- Maintain consistent and professional communication with agents and service providers
- Ensure timely and progressive updates with customers
- Protect the organization's reputation by providing exceptional customer service
To succeed in this role, you will need:
Skills and Qualifications:- Excellent customer service skills
- Proactive approach to solving problems
- Team player with ability to work with cross-functional teams
- Ability to work under time pressures
- Integrity, intelligence, and energy
- Bachelor's degree or equivalent work experience in Logistics or related field preferred
- Minimum 1 year of experience in customer service
- Excellent written and verbal communication skills
- Analytical and problem-solving skills
- Organizational, planning, and decision-making skills
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
This is a full-time position located at our office. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.
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