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Customer Engagement Representative
1 week ago
American Eagle Outfitters Inc. is a leading American jeans and apparel brand that has been the go-to destination for casual style since 1977.
Job DescriptionWe are seeking a skilled Brand Ambassador (Sales Associate) to join our team, who will be responsible for building strong relationships with guests and driving sales growth.
About the RoleThis role involves using the AEO Selling Model to engage with guests and provide personalized service, while maintaining a 'friends first' mindset.
Main Responsibilities- You will be responsible for educating guests on product details and making recommendations to fit their needs.
- You will be able to work in any zone, adapting to changing priorities and tasks.
- You will be an innovative problem solver, finding creative solutions to guest concerns while adhering to company policy.
- You will be a team player, collaborating with colleagues to achieve sales goals and deliver exceptional customer service.
- You will maintain a high level of integrity, upholding AEO's values and policies.
- You will participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
- You must love working with people and building strong relationships.
- You should be flexible and adaptable, able to work in a fast-paced environment.
- You need to be available to work when guests shop, which includes evenings, weekends, and holidays.
- You should be passionate about fashion and committed to delivering exceptional customer experiences.
- Previous retail experience is highly desirable.
- You must be at least 16 years of age.
