Healthcare Quality Improvement Specialist

1 week ago

London, Ontario, Canada St. Joseph's Health Care, London Full time
About St. Joseph's Health Care London

St. Joseph's Health Care London is the lead for the Regional Geriatric Program of Southwestern Ontario (RGP SWO). The RGP SWO has 5 key areas of focus: i) clinical excellence, ii) education and capacity building, iii) research and evaluation, iv) capacity planning, and v) advocacy.

Job Overview

We are seeking a skilled Healthcare Quality Improvement Specialist to join our team. This role will be responsible for utilizing various quality improvement and co-design approaches to support development and implementation of evidence-based strategies in an effort to support health system improvements for older adults and their caregivers.

Responsibilities
  • Support and manage process improvements/lean projects
  • Implement co-design approaches
  • Work with hospital staff/physicians, older adults, caregivers, and community stakeholders to implement best practice strategies
  • Guide the implementation and execution of PDSA (plan, do, study, act) cycles
  • Assess and evaluate program outcomes
  • Identify opportunities for quality improvement across the region
Requirements
  • Master's degree in Health Sciences, Public Health Policy, Social Sciences, Occupational Therapy, Physiotherapy or Business
  • 3 years in the healthcare sector with a focus on Quality Improvement and/or Knowledge Translation
  • Experience in leading/influencing practice change in either a business or health setting
  • Proven ability to lead patient and family engagement initiatives using an experience-based co-design approach
  • Proven ability to lead quality improvement projects, with a high competency in teaching/coaching others and in implementing QI tools
  • Proficient project management skills
  • Advanced computer skills (Microsoft Office, PowerPoint)
  • Demonstrated excellence in interpersonal, written (including report writing), and verbal communication skills
  • Experience in engaging and facilitating work with diverse groups of stakeholders including patients, families, senior leaders, front-line staff, and physicians
  • Highly competent and effective presentation and meeting facilitation skills
  • Demonstrated understanding of performance measurement and program evaluation skills
  • Proven ability to work independently with minimal supervision
  • Superior analytical, interpretive, and communication skills
  • Proven organizational skills with the ability to manage multiple projects
Preferred Qualifications
  • Proficiency in French would be an asset
Salary and Benefits

The estimated salary range for this position is $51.95 - $61.13 per hour. In addition to competitive compensation, we offer a comprehensive benefits package, including immunization requirements.

What We Offer
  • Opportunity to work in a leading research and teaching hospital
  • Chance to engage in role-related teaching and research activities
  • Collaborative work environment with cross-sectoral partner organizations

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