Healthcare Operations Manager

6 days ago

London, Ontario, Canada ML6 Search + Talent Advisory Full time

The Opportunity

We are a leading search and talent advisory firm providing exceptional services to clients across the country. Our expertise lies in matching top talent with dynamic organizations, fostering growth and success. As a key player in our team, you will have the opportunity to work with a network of like-minded professionals and contribute to the development of our clients' operations.

The Healthcare Operations Manager is responsible for overseeing the daily functions of our clinics, ensuring maximum productivity, operational excellence, and efficiency. You will play a critical role in enhancing practice performance, leading teams, and increasing patient care. To excel in this position, you must be highly organized, self-motivated, possess excellent leadership and interpersonal skills, and have a solid understanding of financial management.

What They Offer

A competitive salary of $80,000 - $110,000 per annum, depending on experience, plus comprehensive benefits, including medical, dental, vision, and orthodontic coverage for employees and their families. Additionally, you will have access to an educational reimbursement program, real career growth opportunities, and a supportive work environment.

What You'll Be Doing:

  • Develop and execute plans to improve daily operations, ensuring maximum productivity and operational excellence.
  • Manage day-to-day operations, including staff scheduling, finances, inventory, and people management.
  • Understand the roles and responsibilities of all positions in the clinic.
  • Respond to clinical and operational issues in a timely and professional manner.
  • Ensure effective team and patient scheduling.
  • Promote employee engagement and create a culture with clear expectations and accountabilities.
  • Communicate targets and company priorities.
  • Create a culture of safety awareness and personal accountability.
  • Motivate, guide, and coach team members in production target achievement.

What You'll Need to Be Successful:

  • 3+ years in an operations role within healthcare, retail, or similar industries, managing multiple locations.
  • Excellent organizational skills.
  • Previous experience managing, coaching, and motivating to achieve operational results.
  • Solid understanding of financial management.
  • Leadership qualities, with good communication skills.
  • Post-secondary education in Business or a Healthcare discipline.

This role will support 2 clinic locations: London, ON, and St. Thomas, ON. If you are a dynamic leader with strong business acumen and the ability to maintain composure while managing competing priorities in a multi-site environment, we invite you to apply.

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