Hotel Operations Supervisor

2 days ago


CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time
Job Summary

We are seeking a highly organized and experienced Hotel Operations Supervisor to join our team at Comfort Inn & Suites. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Customer Service
    • Assist guests with special needs and ensure their stay is comfortable and enjoyable.
  • Team Leadership
    • Co-ordinate, assign, and review work to ensure efficient operations and high-quality service.
    • Hire and train staff in job duties, safety procedures, and company policies.
  • Operations Management
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
    • Requisition materials and supplies to support hotel operations.
  • Security and Safety
    • Ensure a safe and secure environment for guests and staff.
  • Personal Qualities
    • Be organized and able to prioritize tasks effectively.
    • Be a team player and work collaboratively with colleagues.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a similar role.
  • Language
    • Fluency in English.


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