Hotel Receptionist

3 months ago


CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time
Position Overview

The Hotel Receptionist plays a crucial role in ensuring a welcoming and efficient experience for guests at Comfort Inn & Suites. This position involves various responsibilities that contribute to the smooth operation of the hotel.

Key Responsibilities
  • Guest Registration: Welcome arriving guests and efficiently assign rooms.
  • Reservation Management: Handle group arrivals and departures, as well as process room reservations, including cancellations and changes.
  • Information Provision: Offer detailed information regarding hotel amenities and services.
  • Checkout Procedures: Manage guest departures, calculate charges, and process payments.
  • Inventory Maintenance: Keep an accurate record of room vacancies, reservations, and assignments.
  • Communication: Answer phone calls and relay messages promptly.
  • Customer Service: Provide exceptional service to guests, including delivering requested wake-up calls.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: Training will be provided; prior experience is not required.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Flexible schedule of 30 to 40 hours per week.