Hotel Receptionist
3 months ago
CarletonsurMer, Quebec, Canada
Comfort Inn & Suites
Full time
Position OverviewThe Hotel Receptionist plays a crucial role in ensuring a welcoming and efficient experience for guests at Comfort Inn & Suites. This position involves various responsibilities that contribute to the smooth operation of the hotel.
Key Responsibilities- Guest Registration: Welcome arriving guests and efficiently assign rooms.
- Reservation Management: Handle group arrivals and departures, as well as process room reservations, including cancellations and changes.
- Information Provision: Offer detailed information regarding hotel amenities and services.
- Checkout Procedures: Manage guest departures, calculate charges, and process payments.
- Inventory Maintenance: Keep an accurate record of room vacancies, reservations, and assignments.
- Communication: Answer phone calls and relay messages promptly.
- Customer Service: Provide exceptional service to guests, including delivering requested wake-up calls.
- Education: Completion of secondary (high) school graduation certificate.
- Experience: Training will be provided; prior experience is not required.
- Employment Type: Permanent position.
- Language: Proficiency in English is required.
- Work Hours: Flexible schedule of 30 to 40 hours per week.