Technical Support Specialist

1 week ago

Markham, Ontario, Canada Sienna Living Full time

About the Role:

We are seeking a highly skilled IT Project Coordinator to join our team at Sienna Living. As a key member of our IT department, you will play a critical role in supporting our hardware refresh project and ensuring the smooth operation of our technology infrastructure.

Key Responsibilities:

  1. Provide technical support to our team members, ensuring timely and effective resolution of IT-related issues.
  2. Configure and deploy new desktops and laptops, and coordinate with team members to migrate data and software.
  3. Ensure accurate and up-to-date inventory of hardware, and coordinate the purchasing and delivery of equipment to our sites across Canada.
  4. Familiarity with supporting Windows 11 and Microsoft Office Online, as well as imaging devices and migrating operating systems.
  5. Build strong relationships with our communities, IT team, and service desk customers.
  6. Track and monitor end-user IT-related issues, ensuring timely resolution and frequent communication.
  7. Install, maintain, manage, service, troubleshoot, and resolve hardware, software, operating systems, desktop PCs, printers, and laptops issues.
  8. Contribute to the management of Office 365, Active Directory, System Centre Configuration Manager, and other IT tools, as assigned.

Requirements:

  1. Relevant degree or diploma in a Computer Related Field from a University, College, or Technical School.
  2. Experience in providing remote support in a Service Desk Environment, assisting users via various channels.
  3. Ability to multitask in a fast-paced environment, with knowledge in supporting iOS mobile devices.
  4. Excellent customer service and strong communication skills (both written and verbal).
  5. Superb attention to detail, time management, and organization skills.

About Sienna Living:

We are a purpose-driven organization committed to creating an inclusive environment where all team members and residents feel valued and empowered. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

We are an equal opportunities employer and are committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, we provide support for accommodations throughout the recruitment, selection, and assessment process.

  • Technical Support Specialist

    4 days ago

    Markham, Ontario, Canada STONEFORGED TECHNOLOGY INC. Full time

    {"h2": "Job Summary", "p": "At Stoneforged Technology Inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their computer systems and networks are running smoothly. If you have a passion for problem-solving...

  • Technical Support Specialist

    4 days ago

    Markham, Ontario, Canada STONEFORGED TECHNOLOGY INC. Full time

    {"h2": "Job Summary", "p": "At Stoneforged Technology Inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their computer systems and networks are running smoothly. If you have a passion for problem-solving...

  • Technical Support Specialist

    4 days ago

    Markham, Ontario, Canada CB Canada Full time

    {"h1": "Technical Customer Service Helpdesk Specialist", "p": "At CB Canada, we are seeking a skilled Technical Customer Service Helpdesk Specialist to join our team. As a Technical Customer Service Helpdesk Specialist, you will provide technical assistance and answers to customer questions, assisting them by troubleshooting installation or providing product...

  • Technical Support Specialist

    4 days ago

    Markham, Ontario, Canada CB Canada Full time

    {"h1": "Technical Customer Service Helpdesk Specialist", "p": "At CB Canada, we are seeking a skilled Technical Customer Service Helpdesk Specialist to join our team. As a Technical Customer Service Helpdesk Specialist, you will provide technical assistance and answers to customer questions, assisting them by troubleshooting installation or providing product...

  • Technical Support Specialist

    2 weeks ago

    Markham, Ontario, Canada Idealogical Systems Inc Full time

    ``` Technical Support Specialist Join our team at Idealogical, a company that has been in business since 1995, and has a strong commitment to providing a fun and supportive work environment. We take pride in our core values and are looking for someone who shares our passion for delivering best-in-class service. About the Role We are seeking a skilled...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...

  • Technical Support Specialist

    2 weeks ago

    Markham, Ontario, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...

  • Technical Support Specialist

    7 days ago

    Markham, Ontario, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...

  • Technical Support Specialist

    10 hours ago

    Markham, Ontario, Canada Verisk Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Verisk. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our internal employees.Key ResponsibilitiesProvide technical support and troubleshooting for Workforce technology...

  • Technical Support Specialist

    35 minutes ago

    Markham, Ontario, Canada Verisk Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Verisk. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our internal employees.Key ResponsibilitiesProvide technical support and troubleshooting for Workforce technology...

  • Technical Support Specialist

    3 days ago

    Markham, Ontario, Canada Computer Talk Full time

    About ComputerTalk:We are a leading provider of cloud-hosted contact center and unified communication solutions. Our team is dynamic, challenging, and rewarding, with a strong focus on delivering exceptional customer service.About the Role:We are seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    3 days ago

    Markham, Ontario, Canada Computer Talk Full time

    About ComputerTalk:We are a leading provider of cloud-hosted contact center and unified communication solutions. Our team is dynamic, challenging, and rewarding, with a strong focus on delivering exceptional customer service.About the Role:We are seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    2 weeks ago

    Markham, Ontario, Canada F12 Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at F12. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and internal stakeholders.Key ResponsibilitiesTechnical Support: Respond to and resolve technical issues related to computer systems,...

  • Technical Support Specialist

    5 days ago

    Markham, Ontario, Canada IBM Computing Full time

    Job SummaryIBM Computing is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries and resolve technical issues in a timely and...

  • Technical Support Specialist

    5 days ago

    Markham, Ontario, Canada IBM Computing Full time

    Job SummaryIBM Computing is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries and resolve technical issues in a timely and...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada Pathway Communications Full time

    Job SummaryPathway Communications is seeking a highly skilled Technical Support Specialist to join its team in providing exceptional technical support to end-users. As a Technical Support Specialist, you will be the first point of contact for users seeking technical assistance, providing timely and effective solutions to their technical issues.Key...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada Pathway Communications Full time

    Job SummaryPathway Communications is seeking a highly skilled Technical Support Specialist to join its team in providing exceptional technical support to end-users. As a Technical Support Specialist, you will be the first point of contact for users seeking technical assistance, providing timely and effective solutions to their technical issues.Key...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada Pathway Communications Full time

    Job SummaryPathway Communications is seeking a highly skilled Technical Support Specialist to join its team in providing exceptional technical support to end-users. As a Technical Support Specialist, you will be the first point of contact for users seeking technical assistance, providing timely and effective solutions to their technical issues.Key...

  • Technical Support Specialist

    1 week ago

    Markham, Ontario, Canada IBM Computing Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at IBM Computing. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Interaction: You will be responsible for interacting with...