Retail Floor Supervisor

7 days ago

Sarnia, Ontario, Canada Talize Full time

Job Summary:

Talize is seeking a highly skilled and experienced Retail Floor Supervisor - Team Lead to join our team. As a key member of our retail floor management team, you will be responsible for leading and supporting the efforts of our Retail Floor Team Members to ensure daily department standards are achieved.

Key Responsibilities:

  • Leadership: Support the Retail Floor Manager by coordinating the efforts of Retail Floor Team Members to ensure daily department standards are achieved.
  • Employee Relations: Support the Retail Floor Manager with providing direction to Retail Floor Team Members regarding company policies and procedures.
  • Health and Safety: Monitor all register areas, the retail floor, fitting rooms and washrooms to ensure they are kept in an organized and clean manner in accordance to company housekeeping standards.
  • Departmental Responsibilities: Routinely complete floor walks to determine priorities and delegate tasks to Retail Floor Team Members.
  • Other Duties: Maintain professionalism while communicating with peers, managers and customers.

Requirements:

  • 2+ years of experience working in retail.
  • 1+ years of experience in a leadership role.
  • Previous work in a thrift retail environment is considered an asset.

Core Competencies:

  • Customer Oriented: Provide creative approaches to improve customer experience.
  • Attention to Detail: Monitor the store to ensure that team members have maintained a visually appealing store, through the proper displaying of merchandise.
  • Job Recognition: Recognize when to escalate appropriate or specific situations to the Retail Floor Manager.
  • Reliability: Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption.
  • Team Building: Work to develop, maintain, and promote positive working relationships within the Retail department to promote inclusivity.
  • Communication: Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.

Physical Requirements:

  • Ability to stand and walk for the duration of shift.
  • Constant bending, reaching, and using hands for repetitive actions.
  • Lifting and carrying items up to 50lbs without assistance throughout shift.
  • Pushing and pulling merchandise containers on wheels weighing up to 500lbs.

Work Environment:

  • Exposure to dust — all of designated shift.
  • Exposure to periodic temperature fluctuations and noise levels.
  • Work schedule hours will include days, evenings, weekends and holidays.
  • Interaction with customers, clients and the public at large.

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