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Retail Store Supervisor

2 months ago


Sarnia, Ontario, Canada Christina Coffee Plus Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Christina Coffee Plus. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily activities of the store, including receiving and processing merchandise, maintaining store appearance, and ensuring a safe and secure environment for customers and employees.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Sales and Merchandising: Analyze sales data, identify trends, and develop strategies to increase sales and drive business growth.
  • Team Management: Supervise and coordinate the activities of sales floor staff, providing guidance, training, and feedback to ensure excellent customer service and sales performance.
  • Inventory Management: Manage inventory levels, monitor stock, and ensure accurate inventory reporting.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying areas for improvement and providing recommendations to management.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years in a retail or customer service role
  • Language: English
  • Work Hours: 30 hours per week