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Customer Service Representative for Retail Environments

2 months ago


Halifax, Nova Scotia, Canada Delhi Delight Full time
About Delhi Delight

Delhi Delight is a dynamic and fast-paced retail environment that values excellent customer service, attention to detail, and teamwork. As a Customer Service Representative, you will be the face of our company, ensuring that every customer has a positive experience when shopping with us.

Salary Information

We offer an estimated annual salary of $45,000-$55,000 based on industry standards and market conditions. This compensation package reflects the value we place on our employees' skills, experience, and contributions to our team.

Job Description

In this role, you will be responsible for providing exceptional customer service, operating cash registers, processing transactions, and maintaining accurate records. Your tasks will include:

  • Providing excellent customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Operating electronic cash registers accurately and efficiently, handling customer payments, and processing returns or exchanges.
  • Maintaining accurate records, including sales data, inventory levels, and customer interactions, to ensure seamless operations and informed decision-making.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A secondary (high) school graduation certificate and relevant work experience.
  • Excellent communication and interpersonal skills, enabling you to effectively interact with customers, colleagues, and management.
  • Attention to detail and organizational skills, ensuring accuracy and efficiency in your work.
  • Flexibility and adaptability, able to work varying shifts, including weekends and holidays, as needed.
Benefits

We offer a comprehensive benefits package, including:

  • Health and dental insurance for you and your family.
  • Paid time off for vacation, sick leave, and personal days.
  • Opportunities for career growth and professional development.