Product Director for Digital Innovation
3 days ago
HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship and workforce development in Ontario. With over 30 years of experience as an active community-focused organization, HIEC's goal is to enhance career education and inspire youth to make informed career decisions.
We foster a culture of inclusion and belonging so everyone feels valued, respected, and heard. Our benefits package includes Mental Health Supports (Calm App Subscription, Better Help Sessions), 2 Weeks Vacation + a Holiday ShutDown, PD/Career Development Opportunities.
Job DescriptionThe Product Manager will oversee the organization's websites, including ApprenticeSearch.Com and other HIEC-owned websites, driving their strategy, development, and continuous improvement to ensure alignment with organizational goals and user needs. This role is pivotal in managing core product components, from initial concept through development to successful adoption, leveraging best practices in web technology and user experience.
This individual will play a high-impact role in delivering a seamless and engaging experience across the organization's digital platforms.
Responsibilities- Co-define and communicate the product vision, strategy and objectives with the development team and applicable stakeholders, ensuring alignment and understanding of the overall direction of the product.
- Create and maintain a prioritized product backlog by collaborating with stakeholders to gather requirements, prioritize items and ensure the backlog is refined and ready for development.
- Participate in all aspects of the product development lifecycle, including analysis, design, testing, and integration.
- Work collaboratively with business development to conduct market research and competitive analysis to identify market trends, customer needs, and opportunities.
- Work with users, marketing, program, and other stakeholders to identify key business use cases that drive enhancements and requirements in the product development process.
- Work with external third parties to assess partnerships and licensing opportunities.
- Collaborate with marketing to develop core positioning and messaging for our websites.
- Conduct market research and analyze competitor websites to ensure a cutting-edge user experience and feature set.
- Serve as the primary point of contact for website direction, managing cross-department communication regarding website updates and enhancements.
- Oversee UX/UI design efforts, ensuring sites provide an accessible, engaging, and intuitive user experience.
- Monitor website performance using analytics tools to drive improvements and inform future development.
- Develop and report on key performance indicators (KPIs) to track user engagement and website effectiveness.
- A bachelor's degree or diploma in Computer Science, Engineering, or Information Technology.
- An equivalent combination of experience, training, and education may be considered.
- 5 – 7 years of experience in product management, managing web applications and/or digital products.
- Experience in software development and product transformation, with a strong track record of revamping legacy products into modern, innovative solutions.
- Expertise in Ruby on Rails, knowledge of PostgreSQL, web frameworks like React and Vue, and other modern technologies are strong assets.
- Project Management Professional (PMP) Certification is an asset.
- Exceptional experience writing technical scope.
- Demonstrated ability to understand and translate complex business problems into scalable technical solutions.
- In-depth knowledge of Agile processes and principles.
- Familiarity with software development, APIs, and technology platforms is an asset.
- Knowledge of Microsoft 365 Platform, including Azure, One Drive and Office.
- Knowledge of Data Security and Cyber Security fundamentals.
- Salary: $120,000 - $150,000 per year.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Strong leadership and project management skills; Strong analytical skills with experience in data-driven decision-making; analyze performance metrics and identify growth opportunities.
- Thorough knowledge of Canadian provincial and federal information security and privacy laws.
- Strong ability to use Digital Analytical tools.
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