Dropship Merchandise Operations Specialist
2 weeks ago
We are seeking a skilled Dropship Merchandise Operations Specialist to join our team. This role is responsible for the overall process of onboarding online vendors, creating and maintaining dropship SKUs, and supporting vendor onboarding from a merchandising perspective.
About the Role:This position involves effective communication with vendors to obtain SKU and cost information, as well as coordinating with the Customer Service Team to resolve merchandising database and product issues. The ideal candidate will partner with the core Merchandising teams to leverage intelligence and build the merchandising portfolio.
The successful candidate will conduct research and gather industry data to assist in assortment and vendor expansion, maintain the Dropship Vendor Tracker, and handle the onboarding process for drop ship vendors. Additionally, they will continuously look for opportunities for process improvement and efficiency.
Responsibilities:- Conduct research and gather industry data to inform assortment and vendor expansion decisions
- Maintain the Dropship Vendor Tracker and ensure accurate vendor information
- Handle the onboarding process for drop ship vendors, including setup in Staples Commerce Hub and request of vendor numbers
- Investigate and resolve online drop-ship out-of-stock issues with vendors and Merchandising teams
To be successful in this role, you will require:
- A post-secondary education in business, retail management, inventory or supply chain management
- A strong understanding of both retail and online merchandising
- Advanced skills in Microsoft Office Suite, including Excel, Outlook, Access, Word, PowerPoint, and Power BI
- Experience with Big Data Analytics and business intelligence/decision support software
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additional benefits include:
- Associate discount
- Health and dental benefits
- RRSP/DPSP matching
- Performance bonuses
- Learning and development programs
We are an equal opportunity employer committed to diversity and inclusion.
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