Health Information Coordinator
2 weeks ago
Job Summary:
The Registration Clerk is a key member of the Health Information Services team at Southern Health-Santé Sud. This role is responsible for ensuring the accurate and efficient collection of patient information, while providing exceptional customer service and maintaining confidentiality.
Key Responsibilities:
- Collect and verify patient information, adhering to provincial best practices and organizational policies.
- Provide effective communication and reception services to patients, families, and healthcare staff.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and security.
- Work collaboratively with the Registration Services Coordinator and other healthcare teams to ensure seamless patient flow.
- Exercise independent judgment and initiative in determining work priorities and methods.
Qualifications:
- Grade 12 education or equivalent.
- Completion of a recognized Medical Office Assistant Program.
- Completion of a recognized Medical Terminology course.
- Recent experience in a patient reception/care area, preferably in registration within an Admission/Discharge/Transfer (ADT) system.
- Recent clerical and customer service experience.
- Knowledge of the Personal Health Information Act (PHIA) and other healthcare-related legislation.
- Proficiency in Microsoft Office applications and email.
- Accurate keyboarding/typing skills of 40 wpm.
- Demonstrated knowledge of electronic health records.
- Demonstrated ability to provide a high level of attention to detail and accuracy.
- Demonstrated ability to work in a fast-paced and changing environment.
- Demonstrated approachable and welcoming demeanor.
- Demonstrated written and oral communication skills.
- Demonstrated organizational, decision-making, and problem-solving skills.
- Demonstrated ability to display independent judgment.
- Demonstrated ability to respect and promote a culturally diverse population.
- Demonstrated ability to prioritize in a changing environment.
- Demonstrated ability to build and maintain professional working relationships.
- Demonstrated ability to work in a team as well as independently.
Conditions of Employment:
- Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate.
- All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.
- Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00.
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