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Health Information Specialist
2 months ago
Job Summary:
The Registration Clerk is a key member of the Health Information Services team at Southern Health-Santé Sud. This role requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Accurately collect and record patient information in accordance with provincial best practices
- Provide effective and efficient communication and reception services to patients and staff
- Maintain confidentiality and handle sensitive information with discretion
- Work collaboratively with the Registration Services Coordinator and other team members to achieve departmental objectives
- Exercise independent judgment and initiative in determining work priorities and methods
Requirements:
- Grade 12 education or equivalent
- Completion of a recognized Medical Office Assistant Program
- Completion of a recognized Medical Terminology course
- Recent experience in a patient reception/care area, preferably in registration within an Admission/Discharge/Transfer (ADT) system
- Strong clerical and customer service skills
- Knowledge of the Personal Health Information Act (PHIA) and other healthcare-related legislation
- Proficiency in Microsoft Office applications and email/Outlook
- Accurate keyboarding/typing skills of 40 wpm
- Demonstrated knowledge of electronic health records
- Demonstrated ability to provide a high level of attention to detail and accuracy
- Demonstrated ability to work in a fast-paced and changing environment
- Demonstrated approachable and welcoming demeanor
- Demonstrated written and oral communication skills
- Demonstrated organizational, decision-making, and problem-solving skills
- Demonstrated ability to display independent judgment
- Demonstrated ability to respect and promote a culturally diverse population
- Demonstrated ability to prioritize in a changing environment
- Demonstrated ability to build and maintain professional working relationships
- Demonstrated ability to work in a team as well as independently
- Proficiency in both official languages is essential for target and designated bilingual positions
- Demonstrated ability to meet the physical and mental demands of the job
- Demonstrated ability to respect confidentiality, including paper, electronic formats, and other mediums
- Good work and attendance record
Conditions of Employment:
- Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate
- All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy
- Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00
About Southern Health-Santé Sud:
We are a unique organization that values teamwork and collaboration to improve healthcare. If you are passionate about making a difference in the lives of others, please consider applying for this exciting opportunity.
