Helpdesk Support Specialist
1 month ago
Are you passionate about delivering exceptional customer service and technical support? Do you have a knack for troubleshooting and resolving complex issues? We're seeking a skilled Helpdesk Support Advisor to join our team in the Niagara Region.
Key Responsibilities:- Provide top-notch customer service and technical support to customers through various channels, including chat, async messaging, and phone.
- Drive process improvements and recommend system/technology enhancements to elevate efficiency.
- Leverage remote troubleshooting techniques to diagnose and resolve technical issues.
- Walk customers through effective problem-solving processes, ensuring a seamless experience.
- 1 year of experience as a help desk technician and/or customer support role.
- Tech-savvy with knowledge of office automation products, databases, and remote control.
- High School Diploma or equivalent.
- Flexibility with hours of operation.
- Competitive pay rate of $19.23 per hour.
- Full-time, Fixed Term Contract.
- Opportunities for training and development.
- A collaborative and inclusive work environment with a leading Canadian e-commerce giant.
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St. Catharines, Ontario, Canada JobCart Inc Full timeAbout the Job:JobCart Inc is seeking a skilled Customer Service and Technical Support Specialist to join our team. As a Helpdesk Support Advisor, you will provide exceptional technical support to our customers while contributing to the success of our e-commerce enterprise.About the Role:Handle diverse customer channels, enriching your experience in a...
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Technical Support Specialist
1 week ago
St. Catharines, Ontario, Canada JobCart Inc Full time**Job Overview**JobCart Inc is seeking a skilled Technical Support Specialist to join our team in the Niagara Region.As a Tier 2 Helpdesk Support Professional, you will be responsible for providing top-notch technical support to our customers.**Key Responsibilities**Handle diverse customer channels, including chat, async messaging, and phone.Provide...
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St. Catharines, Ontario, Canada JobCart Inc Full timeLocated in Canada, this Technical Support Specialist role is a fantastic opportunity to kickstart your career with a leading e-commerce company. As a key member of our team, you will provide exceptional technical support and contribute to the success of our thriving online business.About Us:We're a Canadian multinational e-commerce giant dedicated to...
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E-commerce Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout E-commerce Support Role:This position involves providing exceptional technical support to customers through various channels, ensuring a seamless experience.Key Responsibilities:Customer Engagement: Engage with customers via chat, async messaging, and phone to resolve complex technical issues as a Tier 2 Helpdesk professional.Process Improvements:...
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Help Desk Support Specialist
1 month ago
St. Catharines, Ontario, Canada JobCart Inc Full timeJob Title: Tier 2 Helpdesk Support AdvisorJob Type: Full-time, Fixed Term ContractSalary: $19.23 per hourKey Responsibilities:Provide exceptional technical support to customers through various channels, including chat, async messaging, and phone.Drive process improvements and recommend system/technology enhancements to elevate efficiency.Leverage remote...
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Help Desk Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout the Role:We are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Engage with customers through various channels, including chat, async messaging, and phone, addressing...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeJob Title: Technical Support SpecialistAt Aerosports Trampoline Park, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their experience with our products and services is seamless and...
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Administrative Support Specialist
1 month ago
St. Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in St. Catharines. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our office.Key Responsibilities:Manage...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeJob Title: Technical Support SpecialistAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring that our computer systems are running smoothly.Key Responsibilities:Respond...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting and resolving technical issues, and maintaining our computer systems and networks.Key Responsibilities:Provide technical...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their experience with our products and services is seamless and enjoyable.Key Responsibilities:Respond to customer inquiries and...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Aerosports Trampoline Park Full timeAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...
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Administrative Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Court Animal Hospital Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Court Animal Hospital. As an Administrative Support Specialist, you will be responsible for coordinating the flow of information within the team, establishing and implementing policies and procedures, and maintaining manual and computerized information...
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Administrative Support Specialist
3 weeks ago
St. Catharines, Ontario, Canada Brock University Full timeResponsibilitiesThe Administrative Support Specialist will provide a wide range of confidential and executive-level administrative support to the Vice-President, External, and associated portfolios. Key responsibilities include managing the Vice-President's schedule, ensuring thorough preparation for all engagements, and handling a high volume of inquiries...
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In-Home Support Specialist
1 week ago
St. Catharines, Ontario, Canada ParaMed Full time**Company Overview**At Extendicare, we are committed to enriching the lives of our residents every day. By focusing our energy on delivering exceptional care and support, we transform both the quality of their lives and the quality of our own work experiences.**Job Summary**We are seeking a compassionate In-Home Support Specialist to join our team. As an...
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Administrative Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada Rainbook Canada Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Rainbook Canada Inc. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team members, ensuring the smooth operation of our office.Key ResponsibilitiesCoordinate the flow of...
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Medical Support Specialist
7 days ago
St. Catharines, Ontario, Canada ABA Nefr & Anba Karas Kiromina Inc. Full timeCompany OverviewABA Nefr & Anba Karas Kiromina Inc. is a reputable organization dedicated to providing top-notch healthcare services. As a Medical Support Specialist, you will play a crucial role in ensuring the smooth operation of our pharmacy and drugstore.
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Technical Support Specialist
4 weeks ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers through various channels, including chat, async messaging, and phone.Key Responsibilities:Engage with customers to address complex...
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Executive Support Specialist
2 weeks ago
St. Catharines, Ontario, Canada Rainbook Canada Inc. Full timeJob DescriptionRainbook Canada Inc. is seeking a highly organized and detail-oriented Executive Support Specialist to join our team. As an Executive Support Specialist, you will play a crucial role in ensuring the smooth operation of our office by providing administrative support to our executives.About the RoleThe successful candidate will be responsible...