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Customer Service Representative

1 month ago


Guelph, Ontario, Canada Todd O'Donnell Insurance Agency Full time
Customer Service Manager - Desjardins Agent Team

Are you a motivated and organized individual looking for a challenging role in a fast-paced environment? We are seeking a Customer Service Manager to join our team at the Todd O'Donnell Insurance Agency.

Key Responsibilities:
  • Manage the day-to-day operations of the insurance office
  • Provide exceptional customer service and support to clients
  • Train and develop the sales team on new initiatives and best practices
  • Assist with claims follow-up and order office supplies
  • Pivot to other lines of business and sell insurance products
What We Offer:
  • Competitive salary and commission structure
  • Annual retention bonus and monthly/quarterly team promotions
  • 3 weeks vacation and health and dental benefits
  • RRSP match program and technology (laptop)
  • Flexibility and potential for compensation over $50K
Requirements:
  • OTL and LLQP licenses (we will support your training)
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks

If you are a motivated and organized individual looking for a challenging role, please submit your application with a cover letter explaining why you are the ideal candidate for this position.