Service Department Coordinator
2 days ago
We are seeking a highly skilled and organized Service Department Coordinator to join our team at The 401 Group of Companies. In this role, you will be responsible for handling all support aspects of the service department, including internal work order administration, warranty claims administration, and customer experience coordination.
Key Responsibilities- Assist customers in peak times as a backup to our service advisors and parts counter.
- Maintain an excellent relationship with the new and used car departments, quoting repairs, scheduling work, meeting reconditioning deadlines, and estimates.
- Enter and manage warranty claims through the manufacturer's portal and correctly invoice paid claims in the DMS.
- Facilitate the sales-to-service customer handoff through explanation of service menu and maintenance requirements and booking first appointments.
- Follow up pre-booked appointments prior to initial service visits and missed service appointments.
- Assist with incoming customer inquiries by phone, email, or in-person, to ensure a responsive customer experience.
- Maintain the customer facility condition and materials for customer experience, such as sanitation products and lounge amenities.
- After service contact and follow up, ensuring peak customer satisfaction and manufacturer experience standards.
- Handle initial contact for after-service inquiries, issues, complaints, and engage with the Service Manager for handling.
- Ensure compliance with all manufacturer service and warranty standards regarding paperwork, technician documentation, and filing systems.
- Valid G driver's license.
- Clean driver's abstract.
- Ability to work rotating Saturdays.
- PBS experience is a definite asset.
- Previous Service advisor with a proven track record is considered an asset, however, we will train the right person for the role.
- A very positive person who must possess excellent computer skills and ability to multi-task in a fast-paced environment.
The 401 Group of Companies is a privately owned and % Canadian company with a focus on exceptional customer experience. We offer a high-energy, fast-paced, and fun work environment with various initiatives and rewards.
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Service Department Coordinator
3 weeks ago
Windsor, Ontario, Canada The 401 Group of Companies Full timeService Department Coordinator Job DescriptionWe are seeking a highly motivated and organized Service Department Coordinator to join our team at The 401 Group of Companies. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Assist customers with their...
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Service Department Coordinator
2 months ago
Windsor, Ontario, Canada The 401 Group of Companies Full timeJob Title: Service Department CoordinatorWe are seeking a highly skilled and organized Service Department Coordinator to join our team at The 401 Group of Companies. As a key member of our service department, you will be responsible for providing exceptional customer service, handling warranty claims, and supporting our service staff.Key...
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Service Department Coordinator
2 months ago
Windsor, Ontario, Canada The 401 Group of Companies Full timeJob Title: Service Department CoordinatorWe are seeking a highly skilled and organized Service Department Coordinator to join our team at The 401 Group of Companies. As a key member of our service department, you will be responsible for providing exceptional customer service, handling warranty claims, and supporting our service staff.Key...
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Service Department Coordinator
2 months ago
Windsor, Ontario, Canada The 401 Group of Companies Full timeJob SummaryWe are seeking a highly skilled and motivated Service Department Coordinator to join our team at The 401 Group of Companies. As a key member of our service department, you will be responsible for providing exceptional customer service, handling warranty claims, and supporting our service staff.Key ResponsibilitiesAssist customers in peak times,...
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Service Department Coordinator
2 months ago
Windsor, Ontario, Canada The 401 Group of Companies Full timeJob SummaryWe are seeking a highly skilled and motivated Service Department Coordinator to join our team at The 401 Group of Companies. As a key member of our service department, you will be responsible for providing exceptional customer service, handling warranty claims, and supporting our service staff.Key ResponsibilitiesAssist customers in peak times,...
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Human Resources Coordinator
4 days ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob SummaryThe DC Department of Human Resources seeks a skilled Human Resources Specialist to coordinate, implement, and administer programs related to employee relations, performance management, and engagement.Duties and ResponsibilitiesDevelop and maintain human resources policies and procedures.Monitor and evaluate operational efficiency and compliance...
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Department Head
4 weeks ago
Windsor, Ontario, Canada Loblaw Companies Limited Full timeJob Title: Department Manager - Health & Wellness/GM INTERIMAt Loblaw Companies Limited, we are seeking a highly motivated and experienced Department Manager to join our team on an interim basis. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the Health & Wellness and General Merchandise...
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Department Head
4 weeks ago
Windsor, Ontario, Canada Loblaw Companies Limited Full timeJob Title: Department Manager - Health & Wellness/GM INTERIMAt Loblaw Companies Limited, we are seeking a highly motivated and experienced Department Manager to join our team on an interim basis. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the Health & Wellness and General Merchandise...
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Dairy Department Supervisor
4 weeks ago
Windsor, Ontario, Canada Walmart Canada Corp Full timeDairy Department Manager Job DescriptionA Dairy/Frozen Department Manager plays a crucial role in coordinating the activities of associates in a department(s) of a Walmart store. Key responsibilities include:Key Responsibilities:Coordinate merchandise and activities of associates in a department(s) of a Walmart store through modular integrity, perpetual...
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Dairy Department Supervisor
4 weeks ago
Windsor, Ontario, Canada Walmart Canada Corp Full timeDairy Department Manager Job DescriptionA Dairy/Frozen Department Manager plays a crucial role in coordinating the activities of associates in a department(s) of a Walmart store. Key responsibilities include:Key Responsibilities:Coordinate merchandise and activities of associates in a department(s) of a Walmart store through modular integrity, perpetual...
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Dairy Department Supervisor
3 weeks ago
Windsor, Ontario, Canada Downtownwindsor Full timeJob SummaryWe are seeking a highly skilled Dairy Department Manager to join our team at Downtownwindsor. As a key member of our store operations team, you will be responsible for coordinating the activities of our associates in the dairy department, ensuring excellent customer service, and maintaining a high level of product quality.Key...
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Dairy Department Supervisor
4 weeks ago
Windsor, Ontario, Canada Downtownwindsor Full timeJob SummaryWe are seeking a highly skilled Dairy Department Manager to join our team at Downtownwindsor. As a key member of our store operations team, you will be responsible for coordinating the activities of associates in the dairy department, ensuring excellent customer service, and maintaining a high level of merchandise management.Key...
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Dairy Department Supervisor
4 weeks ago
Windsor, Ontario, Canada Downtownwindsor Full timeJob SummaryWe are seeking a highly skilled Dairy Department Manager to join our team at Downtownwindsor. As a key member of our store operations team, you will be responsible for coordinating the activities of associates in the dairy department, ensuring excellent customer service, and maintaining a high level of merchandise management.Key...
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Training Specialist
2 weeks ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob SummaryThis position is in the Department of Youth Rehabilitation Services (DYRS), Secure Programs Division. The mission of the Department of Youth Rehabilitation Services (DYRS) is to provide court-involved youth with opportunities to become more productive citizens by building on their strengths and those of their families in a safe and supportive...
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Human Resources Specialist
3 weeks ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob Summary:This position is located in the DC Department of Human Resources, Office of Employee Relations. The mission of the department is to provide effective and efficient human resources services to support the success of the organization.The Human Resources Specialist serves as a key member of the employee relations team, responsible for coordinating...
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Training Specialist
3 weeks ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob SummaryThis position is part of the DC Department of Human Resources, supporting the Department of Youth Rehabilitation Services (DYRS) in its mission to give court-involved youth the opportunity to become more productive citizens.The Training Specialist will assist in the development and implementation of the Agency's Secure Programs training...
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Department Head
3 weeks ago
Windsor, Ontario, Canada Loblaw Companies Limited Full timeHealth and Wellness Department ManagerAt Loblaw Companies Limited, we are seeking a skilled Health and Wellness Department Manager to oversee the day-to-day operations of our Health and Wellness departments within a store.Key Responsibilities:Ensure the department meets or exceeds sales and profitability goals.Train and develop department associates in...
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Culinary Department Supervisor
3 weeks ago
Windsor, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are looking for a skilled Food Service Supervisor to manage our food service department and ensure the highest level of customer satisfaction. The ideal candidate will have previous experience in food service or hospitality and possess strong leadership and organizational skills.Key Responsibilities:Supervise and coordinate the activities of food service...
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Training Specialist
1 month ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob SummaryThis position is part of the Department of Youth Rehabilitation Services (DYRS), Secure Programs Division. The mission of DYRS is to provide court-involved youth with opportunities to become productive citizens by building on their strengths and those of their families in a safe and supportive environment.Key ResponsibilitiesAssist in developing...
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Training Specialist
1 month ago
Windsor, Ontario, Canada DC Department of Human Resources Full timeJob SummaryThis position is part of the Department of Youth Rehabilitation Services (DYRS), Secure Programs Division. The mission of DYRS is to provide court-involved youth with opportunities to become productive citizens by building on their strengths and those of their families in a safe and supportive environment.Key ResponsibilitiesAssist in developing...