Customer Service Coordinator

6 days ago


Windsor, Ontario, Canada Service Experts Canada Full time

Job Title: Customer Service Coordinator

About Service Experts Canada

We are a leading provider of home services, dedicated to delivering exceptional customer experiences. Our team is comprised of experts who share a passion for providing top-notch service and support.

Salary: $50,000 - $65,000 per year (dependent on experience)

About the Role

We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our operations team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

Key Responsibilities:

  • Respond to customer calls, emails, and chats in a timely and professional manner
  • Resolve customer complaints and concerns in a fair and effective way
  • Process and maintain customer information accurately and efficiently
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • High school diploma or equivalent required; post-secondary education an asset
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills and proficiency in software applications

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A competitive salary range and opportunities for growth and advancement
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

How to Apply:

If you are a motivated and customer-focused individual looking for a challenging role in a dynamic industry, please submit your application today



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