Senior Manager, Business Development

2 months ago


Old Toronto, Ontario, Canada CAPREIT Full time
Job Summary:

The Director, Ancillary Revenue Growth will report to the Vice-President, Operations Services and is responsible for the management and execution of revenue generating programs. The Director will strategically oversee current revenue contracts as well as identify and implement new regional and national financial growth opportunities.

Key Responsibilities:
  1. Lead and Mentor the Ancillary & Business Development Unit: Foster a sales-focused team environment, driving growth and revenue expansion.
  2. Develop a Growth Strategy: Create a comprehensive plan to enhance financial gain and customer satisfaction, aligning with CAPREIT's business objectives.
  3. Contract Analysis and Optimization: Lead the evaluation of existing contracts to assess performance, service, and revenue, with a focus on core contracts such as Telecom, Parking, Laundry, and Sub-metering.
  4. New Revenue Streams: Conduct research to identify new revenue opportunities aligned with customer needs, driving business growth and expansion.
  5. Site Visits and Enhancements: Direct property site visits to monitor and enhance existing and new ancillary opportunities, ensuring maximum revenue potential.
  6. Process Development and Negotiation: Direct and plan the development of processes and procedures to maximize revenue potential, negotiate renewals, and pursue new ancillary business opportunities.
  7. Collaboration and Communication: Work closely with all departments, including Risk, to ensure legal and risk requirements are met when setting up new or negotiating existing contracts.
  8. Financial Forecasting and Budgeting: Lead in assisting with financial forecasting and preparation of budgets to meet the company's goals and objectives.
  9. Vendor Meetings and Liaison: Lead vendor meeting discussions, including new opportunities, and support the Manager in acting as liaison between vendors, departments, and stakeholders.
  10. Program Rollout and Communication: Effectively communicate and roll out programs to all appropriate stakeholders within the company.
  11. Software and Technology Opportunities: Investigate and implement software and technology opportunities to support contract database management.
  12. Strategic Ancillary Opportunities: Ongoing investigate strategic ancillary opportunities, including common area design enhancements to increase revenue potential.
  13. Update Meetings and Strategic Projects: Lead in coordinating regular update meetings with the executive team, operational staff, and internal partners, and undertake other duties and strategic projects as assigned.


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