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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team in Peterborough, Ontario. As an integral part of our global support network, you will be responsible for providing top-notch technical assistance to our clients and resolving complex issues with precision.
About the RoleThis is a fantastic opportunity for individuals who thrive in fast-paced environments and enjoy working collaboratively as part of a dynamic team. Our ideal candidate possesses excellent problem-solving skills, strong communication abilities, and a keen eye for detail.
- Troubleshoot and repair personal computer equipment and mobile devices with ease.
- Analyze user-related problems to determine their source and implement effective solutions.
- Network monitoring, change coordination, and configuration are also key responsibilities.
To succeed in this role, you must have:
- A Bachelor's Degree or equivalent experience in a related IT field.
- At least 3 years of experience in IT, preferably in a help desk or support role.
- MCSE certification is a plus, but not mandatory.
- Strong knowledge of Windows operating systems and basic networking principles.
- Excellent problem-solving and communication skills.
As an IT Support Specialist with Westinghouse Electric Company LLC., you can expect:
- A competitive salary range of $65,000-$85,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A retirement savings plan with company match.
- Paid vacations, flexible schedules, and opportunities to work from home.
- A supportive work environment that fosters growth and development.
