Serious Injury Responder

2 months ago


Oakville, Ontario, Canada 570 The Dominion of Canada General Full time
Job Summary

We are seeking a highly skilled and experienced Senior Claims Specialist to join our team at 570 The Dominion of Canada General. As a Senior Claims Specialist, you will be responsible for investigating, evaluating, and resolving complex and serious claims in accordance with industry best practices.

Key Responsibilities
  • Claims Investigation and Evaluation
    • Conduct thorough investigations of complex and serious claims to determine liability and damages.
    • Evaluate claims data and make informed decisions regarding claim reserves and settlements.
  • Claim Strategy and Management
    • Develop and implement effective claim strategies to achieve optimal outcomes.
    • Manage claim files and document claim activities in accordance with established procedures.
  • Business Partnership and Collaboration
    • Provide guidance and support to underwriting business partners on claim-related matters.
    • Collaborate with other departments to ensure seamless claim handling and resolution.
  • Customer Service and Communication
    • Provide exceptional customer service to policyholders and claimants.
    • Communicate claim status and outcomes to stakeholders in a clear and timely manner.
  • Litigation and Dispute Resolution
    • Represent the company in legal proceedings and negotiate settlements.
    • Develop and implement strategies to resolve disputes and achieve optimal outcomes.
Requirements
  • Education and Experience
    • College degree or equivalent business experience.
    • 10+ years claim handling experience with 5-7 years experience handling serious injury and complex liability claims.
  • Skills and Qualifications
    • Excellent negotiation and customer service skills.
    • Advanced skills in coverage, liability, and damages analysis.
    • Expert understanding of the litigation process in all Canadian jurisdictions.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure.
    • Comprehensive benefits package, including health insurance and retirement plan.
  • Opportunities for Growth and Development
    • Opportunities for professional growth and development.
    • Training and development programs to enhance skills and knowledge.


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