Food Service Team Lead

4 weeks ago

Cochrane District, Canada Red Swan Pizza Full time

We are seeking a skilled Food Service Supervisor to join our team at Red Swan Pizza. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our kitchen and front-of-house areas.

Key Responsibilities:
  • Staff Management: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Training and Development: Train new staff members in job duties, sanitation, and safety procedures, as well as provide ongoing training and coaching to improve performance.
  • Inventory Management: Estimate and manage inventory levels to ensure we have the necessary ingredients and supplies to meet customer demand.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive experience for all customers.
  • Reporting and Administration: Prepare and submit reports on sales, stock, and other key performance indicators, as well as maintain accurate records of stock, repairs, and wastage.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service environment
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and a strong attention to detail.

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