Front Desk Representative

12 hours ago


Lacombe, Canada Country Club Inn Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Country Club Inn. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process room reservations, cancellations, and changes with accuracy and attention to detail.
  • Provide guests with information on hotel facilities and services, including dining options, amenities, and local attractions.
  • Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
  • Maintain accurate records of room assignments, reservations, and guest information.
  • Follow emergency and safety procedures to ensure a safe and secure environment for guests and staff.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff in a prompt and professional manner.
Requirements
  • Will train on the job.
  • Permanent employment opportunity.
  • English language proficiency required.
  • 30-40 hours per week.


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