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Restaurant Operations Manager

1 month ago

Hamilton, Ontario, Canada Tim Hortons #889 Full time

We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons #889. This is a permanent, full-time position with an estimated salary range of $45,000 to $55,000 per year.

About the Role

As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that everything runs smoothly and efficiently. Your primary goal will be to maximize customer satisfaction while minimizing costs and maintaining high levels of quality in all aspects of restaurant management.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to ensure efficient delivery of these services.
  • Manage cash handling and accounting processes, including balancing cash, completing balance sheets, and preparing cash reports and related forms.
  • Conduct performance reviews to identify areas for improvement and provide coaching to staff members as needed.
  • Purchase products and services at optimal prices by negotiating arrangements with suppliers for food and other supplies.
  • Maintain accurate inventory records and organize storage areas to ensure efficient use of space.
  • Implement health and safety regulations to protect employees and customers from harm.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Liaise with staff to address any issues or concerns they may have, and provide guidance on policies and procedures.
  • Foster strong relationships with regular customers and respond promptly to their needs and complaints.
Benefits
  • A comprehensive dental plan to protect your oral health and well-being.
  • A bonus structure to reward your hard work and contributions to the success of the restaurant.
  • A competitive hourly rate and opportunities for career advancement within the company.