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Calgary, Alberta, Canada pt Health Full timeCare Coordinator – pt HealthThe Care Coordinator plays a vital role in fostering strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all...
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Care Coordinator
2 months ago
Job Summary
The Care Coordinator is a vital role within our organization, responsible for delivering exceptional patient experiences and supporting the smooth operation of our clinics. As a Care Coordinator, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their care journey.
Key Responsibilities
- Provide administrative support to the clinic team, ensuring seamless communication and coordination of patient care.
- Coordinate patient intake, data entry, and scheduling, ensuring accurate and timely information is recorded and communicated.
- Assist patients with completing paperwork and forms, ensuring accuracy and completeness.
- Collect payment and process invoices, maintaining accurate financial records.
- Track coverage for all funding streams, ensuring approval and compliance.
- Complete data entry and billing, maintaining accurate and up-to-date records.
- Coordinate courier packages and process incoming and outgoing mail, email, and faxes.
- Provide administrative support to the Care Coordinator Manager and Clinic Director, ensuring efficient operation of the clinic.
Qualifications & Core Competencies
- High School Diploma, G.E.D. or equivalent.
- Excellent customer service skills and telephone etiquette.
- High degree of organizational skills and ability to prioritize and multi-task.
- Excellent communication (verbal/written) and interpersonal skills.
- Strong computer and data entry skills.
- Flexible and adaptable to change.
- Experience in a healthcare or administrative role an asset.
About pt Health
pt Health is a leading provider of physiotherapy and rehabilitation services. We are committed to delivering exceptional patient experiences and supporting the well-being of our patients and staff.
