Care Coordinator
4 weeks ago
CBI Health is seeking a highly skilled Care Coordinator to join our team in Calgary. As a Care Coordinator, you will play a vital role in ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans.
Key Responsibilities:- Use scheduling software effectively to fulfill patients' care plans
- Provide field staff with accurate schedules on a weekly basis
- Ensure care providers are scheduled effectively and efficiently
- Communicate effectively with care providers to ensure schedules are carried out
- Communicate with patients and families when schedule challenges arise, and problem-solve effectively
- Maintain accurate records of care provider availability
- Maintain continuity of care whenever possible
- Take into consideration the individual needs of patients (and families), and of care providers, when making decisions
- Maintain accessibility by phone for patients, care providers, referral sources and other stakeholders
- Actively pursue positive relationships with care providers and patients
- Follow up appropriately on missed visits
- Liaise with Care Supervisors to share patient and care provider feedback
- Resolve or escalate, as required, client concerns/issues
- Ensure dated notes are timely and clear, and contain appropriate and required information
- Ensure accurate, timely documentation and/or phone calls, both external and internal
- Respond to faxes and emails in a timely manner
- Prepare daily performance and tracking reports in a timely manner
- Enter all critical and relevant information into the system for appropriate follow-up and documentation
- Escalate appropriate concerns or risks for review and/or follow-up
- Have customer service experience
- Have computer skills
- Demonstrate excellent telephone etiquette
- Be able to remain calm in stressful situations
- Be able to empathize with the complexity and difficulty of each client or field staff situation
- Be a detail-oriented, adaptable and customer-focused team player
- Combine strong interpersonal skills with analytical problem-solving abilities
- Be self-directed, goal-oriented and able to manage time and priorities
- Possess medical knowledge or a medical background, and supervisory skills will be considered assets
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
-
Care Services Manager
3 weeks ago
Calgary, Alberta, Canada Bethany Care Society Full timeAbout Bethany Care SocietyBethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities in Western Canada.Job SummaryWe are seeking a highly skilled and compassionate Care Services Manager to join our team. As a key member of our leadership team, you will be responsible for managing,...
-
Care Services Manager
3 weeks ago
Calgary, Alberta, Canada Bethany Care Society Full timeCare Services Manager Job DescriptionBethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities. As a Care Services Manager, you will play a key role in delivering high-quality, person-centred care that focuses on the unique physical, emotional, and spiritual well-being of our residents and...
-
Care Services Manager
3 weeks ago
Calgary, Alberta, Canada Bethany Care Society Full timeCare Services Manager Job DescriptionBethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities. As a Care Services Manager, you will play a key role in delivering high-quality, person-centred care that focuses on the unique physical, emotional, and spiritual well-being of our residents and...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.Key ResponsibilitiesProvide warm and welcoming service to patients and visitors, ensuring a positive...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.Key ResponsibilitiesProvide warm and welcoming service to patients and visitors, ensuring a positive...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.Key ResponsibilitiesProvide warm and welcoming service to patients and visitors, ensuring a positive...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.Key ResponsibilitiesProvide warm and welcoming service to patients and visitors, ensuring a positive...
-
Care Coordinator
6 days ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator Opportunity at LifemarkThe Care Coordinator will foster strong relationships between the clinic and its customers by providing administrative support, coordinating clinic activity, and delivering exceptional customer service.Responsibilities include:Answering telephone calls and providing excellent customer serviceCoordinating patient...
-
Care Coordinator
3 weeks ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator – pt HealthThe Care Coordinator plays a vital role in fostering strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...
-
Care Coordinator
1 month ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...
-
Care Coordinator
4 weeks ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...
-
Care Coordinator
4 weeks ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...
-
Care Coordinator
3 weeks ago
Calgary, Alberta, Canada Lifemark Full timeCare Coordinator OpportunityThe Care Coordinator plays a vital role in fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all...
-
Care Services Manager
3 weeks ago
Calgary, Alberta, Canada Bethany Care Society Full timeAbout Bethany Care SocietyBethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities in Western Canada. Our mission is to create caring communities that support Albertans to age well.Job SummaryWe are seeking a highly skilled and compassionate Care Services Manager to join our team at Bethany...
-
Care Services Manager
3 weeks ago
Calgary, Alberta, Canada Bethany Care Society Full timeAbout Bethany Care SocietyBethany Care Society is a leading provider of care, housing, and community services for seniors and adults with disabilities in Western Canada. Our mission is to create caring communities that support Albertans to age well.Job SummaryWe are seeking a highly skilled and compassionate Care Services Manager to join our team at Bethany...
-
Care Coordinator
2 months ago
Calgary, Alberta, Canada CBI Health Full timeJob Title: Care CoordinatorCBI Health is seeking a highly organized and detail-oriented Care Coordinator to join our team in Calgary. As a Care Coordinator, you will play a critical role in ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans.Key...
-
Care Coordinator
2 months ago
Calgary, Alberta, Canada CBI Health Full timeJob Title: Care CoordinatorCBI Health is seeking a highly organized and detail-oriented Care Coordinator to join our team in Calgary. As a Care Coordinator, you will play a critical role in ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans.Key...
-
Dental Care Professional
2 weeks ago
Calgary, Alberta, Canada Nova Dental Care Full timeAbout the Role:We are seeking a highly skilled and dedicated Dental Care Professional to join our team at Nova Dental Care. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our dental team in delivering high-quality services.Key Responsibilities:Prepare patients for dental examinations and...
-
Care Coordinator
4 weeks ago
Calgary, Alberta, Canada CBI Health Full timeJob SummaryCBI Health is seeking a skilled Care Coordinator to join our team in Calgary. As a Care Coordinator, you will play a vital role in ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans.Key ResponsibilitiesUse scheduling software effectively...
