Customer Service Representative

2 months ago


Fredericton, New Brunswick, Canada Stitch It Full time

About Stitch It

We are Canada's largest clothing alteration company, with 54 locations across the country. We work with major retailers in the fashion industry and are situated in most major malls.

Our Mission

We are committed to delivering high-quality alterations that make our customers look and feel great. We are seeking a confident and experienced Fit Expert to join our team and contribute to our mission.

Key Responsibilities

  • Guide customers through the alteration process, ensuring accurate measurements and a perfect fit.
  • Prepare and perform basic clothing alterations, including sewing.
  • Provide exceptional customer service, resolving issues and handling complaints in a professional manner.
  • Recommend alteration options and products that meet the customer's needs and budget.

What We Offer

  • Flexible work schedule
  • Competitive wages
  • Tips and gratuities
  • Generous employee discount
  • Continuous training and support
  • Growth and career development opportunities

Why Work with Us

We are a dynamic and fast-paced company that values our employees and provides opportunities for growth and development. If you are passionate about delivering exceptional customer service and have a love for fashion, we invite you to apply.



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