Customer Service Representative

1 month ago


Fredericton, New Brunswick, Canada Service New Brunswick Full time

Service New Brunswick is seeking a Customer Service Representative to provide over-the-counter government services to the public in Fredericton, NB.

As a member of the Service Centre, you will be responsible for assisting and supporting clients as they access government services, examining and verifying customer information, accessing and processing electronic forms and information, and performing other related tasks.

  • Assist and support clients as they access government services.
  • Examine and verify customer information to ensure accuracy.
  • Access and process electronic forms and information, updating customer records and processing payments.
  • Perform effective cash handling and balancing.
  • Perform other related tasks as required.

The ideal candidate will possess strong analytical thinking, client service orientation, commitment to learning, effective interactive communication, results orientation, self-confidence, and teamwork and cooperation skills.

The successful candidate will also possess the ability to use office technology, software, and applications, as well as records and information management skills.

Résumés should be in chronological order, specifying education and employment in months and years, including part-time and full-time employment.

The salary for this position is $22.41 - $27.19 hourly, and the job is classified as an Administrative Services Level 3 - Administrative Assistants, Clerical and Regulatory, Office, Data Processing and Duplicating Equipment Operation.

We are an equal opportunity employer and promote a scent-reduced environment.

The New Brunswick Public Service is committed to improving the lives of New Brunswickers every day.



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