Customer Service Representative
2 weeks ago
Are you a people person with a passion for delivering exceptional customer experiences? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and preferences.
- Provide prompt and accurate service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Collaborate with internal teams to identify opportunities to improve client satisfaction and loyalty.
- Stay up-to-date on product and service offerings to effectively communicate value to clients.
- Other tasks as required to support the team and drive business growth.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven track record of delivering exceptional customer service in a fast-paced environment.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
- Strong problem-solving skills, with the ability to think critically and creatively.
- Ability to adapt to changing priorities and deadlines, with a strong focus on time management and organization.
About Us:
Berni Williams Insurance and Financial Services Inc. is a leading provider of insurance and financial services, dedicated to helping individuals and businesses achieve their goals. We're committed to delivering exceptional service and building long-term relationships with our clients.
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