Office Support Specialist
4 weeks ago
Job Summary
The Office Assistant/Receptionist provides administrative support to the Mental Health Services team. Key responsibilities include:
Reception Services
- Answering telephones and transferring calls to appropriate staff
- Maintaining master appointment books for all staff
- Providing front-line screening services, including taking information and assessing situations to determine urgency
Administrative Support
- Typing and preparing routine correspondence, reports, and assessments
- Processing client information forms and registering/discharging files as required
- Maintaining office files, including filing reports and correspondence
Other Responsibilities
- Sorting and preparing outgoing mail
- Setting up appointments and arranging meetings
- Recording leave management information and performing other related duties as assigned
Requirements
To be successful in this role, you will require:
Education and Experience
- Grade 12, plus completion of a recognized Medical Office Assistant certificate
- One year's recent, related experience or an equivalent combination of education, training, and experience
Skills and Abilities
- Ability to type 45 wpm
- Knowledge of medical terminology
- Ability to operate multi-line switchboard and related equipment
- Comprehensive knowledge of relevant acts, regulations, programs, policies, and procedures
Working at Fraser Health
We are committed to excellence in care and quality improvement. Our team is dedicated to providing exceptional patient care and service. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality administrative support, we encourage you to apply for this exciting opportunity.
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