Front Desk Representative at a Luxurious Spa Facility

3 weeks ago


Calgary, Alberta, Canada Vive Artistic Nails & Spa Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative. In this role, you will be responsible for providing exceptional service to clients and ensuring a smooth experience from arrival to departure.

Key Responsibilities
  • Greet guests and direct them to relevant areas or contacts within the spa facility
  • Offer basic information to clients and the public in a timely and courteous manner
  • Process client requests and obtain required information for seamless customer service
  • Operate the switchboard and telephone system efficiently
  • Record and relay vital information accurately
  • Schedule appointments and confirm details with clients
  • Maintain detailed work records and logs
  • Handle payments and perform various clerical tasks, including filing and mail distribution
  • Answer phone calls and relay messages promptly
  • Calculate accurate billing charges
  • Provide directory assistance and exceptional customer service
Requirements and Qualifications
  • Prompt training will be provided to ensure your success in this role
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours par semaine
What We Offer

A competitive salary range of $35,000 - $50,000 per annum, commensurate with experience



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