Front Desk Representative at a Luxurious Spa Facility
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative. In this role, you will be responsible for providing exceptional service to clients and ensuring a smooth experience from arrival to departure.
Key Responsibilities- Greet guests and direct them to relevant areas or contacts within the spa facility
- Offer basic information to clients and the public in a timely and courteous manner
- Process client requests and obtain required information for seamless customer service
- Operate the switchboard and telephone system efficiently
- Record and relay vital information accurately
- Schedule appointments and confirm details with clients
- Maintain detailed work records and logs
- Handle payments and perform various clerical tasks, including filing and mail distribution
- Answer phone calls and relay messages promptly
- Calculate accurate billing charges
- Provide directory assistance and exceptional customer service
- Prompt training will be provided to ensure your success in this role
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours par semaine
A competitive salary range of $35,000 - $50,000 per annum, commensurate with experience
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