Automotive Sales Consultant

4 days ago

Sherwood Park, Alberta, Canada AutoCanada Full time

Job Summary:

The Automotive Sales Representative is a key member of the AutoCanada team, responsible for interacting with customers to guide them through the vehicle purchase process. This role requires outstanding communication and listening skills, as well as the ability to build rapport with customers and negotiate terms to meet their needs.

Key Responsibilities:

  • Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction.
  • Answer questions about new cars, used cars, vehicle performance, applications processes, and financing for the clientele, acting as a 'subject matter expert.'
  • Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms.
  • Maintain an up-to-date customer database to drive current and future automotive sales for the dealership.
  • Present used and new cars through test drives, demonstrations, and dealership walk-throughs.
  • Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.
  • Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction.
  • Stay current on required dealer group and manufacturer training.
  • Other duties as assigned by store leadership.

Requirements:

  • Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
  • Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver's License and acceptable Driver's Abstract.
  • Must submit to and adequately pass a pre-employment background and MVR screen prior to employment.
  • Open availability to work days, evenings, weekends, and some holidays, knowing that employees are required to stay until the customer's purchase is complete and their satisfaction ensured.
  • At least 1+ years of experience in automotive vehicle sales is required.
  • Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
  • Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner.
  • Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan.

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