Claims Analyst II

3 weeks ago


Toronto, Ontario, Canada AIG Full time
Transformative Claims Expertise

AIG is seeking a skilled Claims Analyst II, Commercial Property to join our team of innovative problem solvers. As a key member of our Claims team, you will play a vital role in delivering exceptional customer service and technical excellence in claims handling.

Key Responsibilities:
  • Manage new and existing Commercial Property claims, including Marine and Energy claims, with attention to detail and a focus on customer satisfaction.
  • Evaluate coverage, reserves, and perform detailed claim investigations, documenting files accurately and efficiently.
  • Communicate effectively with customers, brokers, underwriting, and business partners, demonstrating a commitment to customer service and timely response.
  • Handle claims in accordance with established corporate best practices, claim handling guidelines, and strict adherence to compliance and regulatory requirements.
  • Make decisions and work independently within assigned authority, contributing effectively to the team.
Requirements:
  • Minimum 2 years of experience adjusting Property claims, with a strong understanding of claim handling processes and procedures.
  • Excellent oral and written communication skills, with the ability to communicate complex information effectively.
  • Demonstrated focus and commitment to customer satisfaction, with a strong customer service orientation.
  • Demonstrated organizational skills, with the ability to manage and prioritize workload and diary management.
  • Outstanding problem-solving and decision-making skills, with the ability to work independently on matters within granted authority.
AIG: A Leader in Insurance Solutions

AIG is a global leader in commercial and personal insurance solutions, with a reputation for delivering exceptional customer service and technical excellence. As a member of our team, you will have the opportunity to work with a diverse range of clients and stakeholders, developing your skills and expertise in a dynamic and supportive environment.



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