Restaurant Operations Manager

6 days ago


Cambridge, Ontario, Canada Saffron Indian Restaurant & Bar Full time
Job Summary: As a Restaurant Manager at Saffron Indian Restaurant & Bar, you will be responsible for overseeing daily operations, ensuring seamless customer experiences, and driving business growth. Your expertise in staff supervision, inventory management, and customer service will be invaluable in maintaining our high standards of quality and service.

Key Responsibilities:

  • Evaluate daily operations to optimize efficiency and customer satisfaction.
  • Plan and organize daily menus, staff schedules, and inventory management to meet customer demands.
  • Supervise staff, providing guidance and support to ensure exceptional customer experiences.
  • Conduct performance reviews to identify areas for improvement and develop strategies for growth.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service, ensuring a memorable dining experience.


Work Environment:

  • Fast-paced environment with high customer volume.
  • Public transportation is available.
  • Combination of sitting, standing, and walking.


Requirements:

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years.
  • Supervise 3-4 people.
  • Permanent position.
  • 30 to 35 hours per week.
  • Work language: English.


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