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Veterinary Assistant

4 weeks ago

Calgary, Alberta, Canada VCA Full time

Veterinary Assistant Role

We are seeking a highly organized and empathetic Veterinary Assistant to join our team at Shawnessy South Animal Hospital in Calgary, AB.

Job Description:

In this support role, you will create a warm and welcoming environment for our patients and pet parents, answering multiline phone systems and tracking appointments effectively. You will also place outbound calls to pet owners for follow-up and future bookings, respond to email correspondence, and manage client messages.

  • Admit and discharge pet patients
  • Process payments, invoices, and estimates
  • Maintain the cleanliness of reception areas, pet holding areas, and common spaces
  • Liaise with veterinary staff on various tasks and treatments

You will have the opportunity to learn more about veterinary services, medical office procedures, and develop your skills in customer service and front desk experience.

Requirements:

No prior experience with animals is necessary as long as you love pets. Previous customer service or hospitality experience is an asset.

What We Offer:

As a member of our team, you can expect competitive wages, health and dental benefits, and opportunities for career development. You will also be eligible for our RRSP Employer Match Program, VCA Canada RRSP Student Loan program, and annual uniform allowance.

Our hospital offers a caring culture of wellness and appreciation, where you can thrive in a diverse and inclusive environment. With access to a vast medical library and resources, you will have the tools to succeed in your role.

Salary Information:

The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience. If you are a current associate, please apply through our internal career site. All other applicants, please submit your resume and cover letter through our website.