Restaurant Operations Manager
7 days ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at A&W Fast Food Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.
Key Responsibilities- Develop and Implement Operational Procedures
Determine the type of services to be offered and implement operational procedures to ensure seamless execution of our business strategy.
Conduct Performance ReviewsConduct regular performance reviews to assess the effectiveness of our team members and identify areas for improvement.
Inventory ManagementOrganize and maintain inventory levels to ensure that we have the necessary supplies to meet customer demand.
Marketing and Customer ServiceParticipate in marketing plans and implementation to promote our brand and products, and provide exceptional customer service to ensure customer satisfaction.
Complaint ResolutionAddress customers' complaints or concerns in a timely and professional manner.
Operations PlanningPlan, organize, direct, control, and evaluate daily operations to ensure that we meet our business objectives.
Support for Newcomers and Refugees- Credential Recognition
Support newcomers and/or refugees with foreign credential recognition to help them integrate into our workforce.
Cultural Competency TrainingProvide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Indigenous People- Mentorship and Coaching
Offer mentorship, coaching, and/or networking opportunities for Indigenous workers to help them succeed in their roles.
Cultural Competency TrainingProvide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Work Environment
- Work Language
English
Hours of Work40 hours per week
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