Technical Support Specialist for Educational Institutions
4 days ago
Booth UC is a Christian university college located in Canada, rooted in The Salvation Army's history of meeting the needs of the most vulnerable in society. We welcome students from diverse backgrounds and cultures, and we are deeply committed to social justice.
We blend Christian faith and rigorous scholarship with a passion for service, educating students to understand the complexities of our world and develop the knowledge and skills necessary to be active contributors to society.
Job DescriptionThis is an entry-level, full-time/term position of 1 month with 37.5 hours per week at Booth University College. The successful candidate will provide technical support to faculty, staff, and students by researching and answering questions, troubleshooting problems, and maintaining systems and technologies.
The Technical Support Specialist for Educational Institutions will act as an ambassador for the Technology department, building and maintaining relations with Faculty, Staff, Students, and other clients, ensuring consistent and high-quality delivery of Information Technology services.
Key Responsibilities:
- Provide technical support to Faculty, Staff, and Students
- Provide training for Faculty/Staff on classroom technology
- Create and maintain technology manuals
- Check security cameras to confirm they are always working
- Attend regular Technology Department meetings and participate in other committees and meetings as assigned by your supervisor
To be considered for this position, you must have:
- A satisfactory criminal record check
- Fully supportive of the integration of faith and learning in a Christian university-level setting and a commitment to the Mission of Booth University College
- Ability to integrate your Christian faith within the workplace
- Valid to work in Canada
- Two years' directly related experience dealing with varied technologies
- Proficient with technology; able to operate and troubleshoot classroom technology like video conferencing systems, screens, computers, and learning management systems
- Industry certification (A+, Network+, etc.) or related education required
The estimated salary for this position is $55,000 - $65,000 per year, based on the location and job requirements. This is a full-time/term position of 1 month with 37.5 hours per week.
How to ApplyApplications may be submitted in confidence to Human Resources at Booth University College. Please include a cover letter detailing why you want to work at Booth University College and what key strengths you bring to this position. All qualified candidates are encouraged to apply.
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