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Program Manager, Transportation Execution

2 months ago

Toronto, Ontario, Canada Amazon Canada Fulfillment Services, ULC Full time
Job Summary

Amazon Canada Fulfillment Services, ULC is seeking a highly skilled Program Manager to join our Transportation Execution team. As a Program Manager, you will be responsible for overseeing the execution of transportation programs, ensuring successful delivery, and driving network optimization.

Key Responsibilities
  • Manage day-to-day execution, ensuring successful delivery of transportation programs.
  • Drive network optimization, executing configuration changes in partnership with Tess and organizing scheduling by raising tickets.
  • Use analytics, dashboards, and queries to deep dive and improve network share, volume attainment, DEA, and other performance metrics.
  • Partner with STP/MTP/LTP teams in potential expansions, launches, and deprecations.
  • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
  • Foster collaboration with internal and external partners to successfully plan and deliver for HVEs.
  • Evaluate and prioritize projects in conjunction with impact and urgency.
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Ensure clear visibility of milestones and project performance.
  • Manage and communicate project status effectively and timely.
Requirements
  • 3+ years of program or project management experience.
  • 3+ years of working cross-functionally with tech and non-tech teams experience.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
  • Bachelor's degree.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
  • Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
  • 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
  • 3+ years of driving process improvements experience.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.
  • Experience in complex problem-solving and working in a tight schedule environment.