Healthcare Liaison
2 weeks ago
Job Summary
The Central Communications Operator plays a vital role in providing exceptional customer service to patients, families, and staff by facilitating inquiries and responding to emergency situations in a timely and professional manner.
Key Responsibilities
• Coordinate the effective dispatching and coordination of Environmental Services and Transport Services staff
• Manage the Information Desk and respond to internal and external inquiries
• Initiate responses to Emergency Codes and situations immediately
• Assist with the booking of meeting rooms and manage keys/badges for staff sign out
Requirements
• Minimum Grade 12 education
• Graduate from a Community College course in 911 and Emergency Services Communications preferred
• Minimum of 1 year current related experience in a Call Centre environment
• Previous experience in a hospital setting is an asset
• Regular attendance and ability to work shift work, weekends, and overnights are required
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