Healthcare Liaison

2 weeks ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

Job Summary

The Central Communications Operator plays a vital role in providing exceptional customer service to patients, families, and staff by facilitating inquiries and responding to emergency situations in a timely and professional manner.

Key Responsibilities

• Coordinate the effective dispatching and coordination of Environmental Services and Transport Services staff
• Manage the Information Desk and respond to internal and external inquiries
• Initiate responses to Emergency Codes and situations immediately
• Assist with the booking of meeting rooms and manage keys/badges for staff sign out

Requirements

• Minimum Grade 12 education
• Graduate from a Community College course in 911 and Emergency Services Communications preferred
• Minimum of 1 year current related experience in a Call Centre environment
• Previous experience in a hospital setting is an asset
• Regular attendance and ability to work shift work, weekends, and overnights are required



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