Dining Establishment Operations Manager

1 week ago


Vancouver, British Columbia, Canada Sen Pad Thai Full time

At Sen Pad Thai, we are seeking a skilled Dining Establishment Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our establishment runs smoothly and efficiently.

About the Role

The successful candidate will have at least 3 years of experience in a similar role and a strong background in hospitality management. You will be responsible for supervising staff, managing inventory, controlling budgets, and implementing operational procedures. Additionally, you will work closely with suppliers to negotiate arrangements and ensure that our food and service meet quality control standards.

Key Responsibilities
  • Staff Supervision: Monitor and manage staff performance, recruit and train new staff members, and create schedules to ensure adequate coverage during peak periods.
  • Inventory Management: Maintain accurate records of food, supplies, and equipment, and plan and control budgets to minimize waste and maximize profits.
  • Sales and Service: Determine the type of services to be offered, implement operational procedures, and ensure that food and service meet quality control standards.
  • Customer Relations: Resolve complaints and claims in a professional and courteous manner.
Requirements
  • Bachelor's degree in Hospitality or a related field.
  • Minimum 3 years of experience in a similar role.
  • Strong leadership and communication skills.
  • Able to work well under pressure and maintain composure in fast-paced environments.
What We Offer
  • An estimated salary of $60,000 - $80,000 per year, depending on experience.
  • Gratuities and group insurance benefits.
  • Permanent position with 35-40 hours of work per week.


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