Customer Service Representative

4 weeks ago


Cambridge, Ontario, Canada Kelly Services, Inc. Full time
Customer Service and Administrative Support Specialist

Kelly is seeking a highly motivated and organized individual to join our team as a Customer Service and Administrative Support Specialist. This is a temporary-to-permanent opportunity in Cambridge, ON.

Key Responsibilities:
  • Provide exceptional customer service through inbound calls and emails, ensuring prompt and professional responses.
  • Accurately gather and input daily production data, pricing, and material codes into the Company ERP system (Sage).
  • Handle shipping documents, checklists, and other related paperwork with attention to detail.
  • Offer general administrative support to a small office team of three, ensuring seamless operations.
  • Assist with various tasks as needed to maintain a smooth workflow.
Requirements:
  • Minimum 3 years of administrative and customer service experience.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Strong phone and email communication skills.
  • Ability to multitask and maintain accuracy under pressure.
  • Excellent attention to detail and organizational skills.
  • Willingness to pitch in and support the team in a small office environment.
What We Offer:
  • Competitive pay rate between $25.00-$30.00/hour (based on experience) + 4% vacation pay.
  • Weekly pay via direct deposit.
  • Opportunity to turn permanent.
  • Full-time hours; Monday-Friday 9:00am-5:00pm.
  • A dynamic and supportive work environment.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.



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