Technical Support Specialist

2 weeks ago


Whitby, Canada Durham District School Board Full time
Job Summary

As a Technical Support Specialist, you will provide expert technical support to Elementary Schools, Secondary Schools, Education Centre and Maintenance Centre. This role requires strong analytical skills to troubleshoot and resolve connectivity and networking issues in collaboration with the IT Network and Security team.

Key Responsibilities:
  • Provide technical support for teaching staff in their use of technology as part of their professional practices (i.e. Data projectors, network access, Report Card and progress reports).
  • Support applications and hardware including desktops, laptops, Chromebooks, mobile devices, interactive whiteboards, projectors and specialized technologies.
Qualifications:
  1. A minimum of two years post-secondary education in a technical program is required.
  2. A+ Certification is a must-have for this position.
  3. A valid driver's license and access to a vehicle on a daily basis are necessary.
Additional Information:

Please note that this is a casual/supply position with no guaranteed hours. Opportunities will be available from time to time, and you will be contacted if selected. The DDSB is committed to equity and inclusion in the recruitment and hiring process.

Salary Information:

We offer an estimated salary range of $45,000 to $65,000 per year, based on experience and qualifications. Please note that this is not a comprehensive list of all compensation and benefits offered by the DDSB.



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