Bilingual Customer Service Representative

2 weeks ago


Winnipeg, Manitoba, Canada Johnston Group Full time

At Johnston Group, we pride ourselves on delivering exceptional customer experiences. As a key member of our Customer Care team, you will be the first point of contact for our clients and their employees, providing them with accurate and professional information regarding their plan details, coverage, and claims status.

We are seeking a highly skilled and fluent bilingual customer service representative to join our team. In this role, you will be responsible for responding to incoming phone, email, and chat inquiries in both English and French, using your exceptional communication skills to build strong relationships with our clients.

Our ideal candidate will have previous customer service experience, with a proven track record of delivering excellent customer service in a fast-paced environment. You will be a strong communicator, able to effectively convey complex information and navigate multiple computer programs simultaneously. Your ability to multitask, think critically, and make sound decisions will be essential in resolving customer concerns and providing solutions to complex inquiries.

Key Responsibilities:

  • Respond to incoming phone, email, and chat inquiries in both English and French
  • Provide accurate and professional information regarding plan details, coverage, and claims status
  • Build strong relationships with clients through exceptional customer service
  • Multitask and navigate multiple computer programs simultaneously
  • Resolve customer concerns and provide solutions to complex inquiries

Qualifications:

  • Previous customer service experience in a fast-paced environment
  • Fluent bilingual skills in English and French
  • Exceptional communication and interpersonal skills
  • Ability to multitask and think critically
  • Strong problem-solving skills and ability to make sound decisions

What We Offer:

  • Extensive training and product knowledge development
  • A dynamic and inclusive work environment
  • A hybrid working model with a balance of remote and in-office work

We are committed to creating a positive and respectful work environment where our employees feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Winnipeg, Manitoba, Canada Johnston Group Full time

    At Johnston Group, we're committed to delivering exceptional employee benefit solutions to our clients. As a Bilingual Account Representative, you'll play a vital role in providing top-notch customer service to our Maximum Benefit clients, plan administrators, advisors, and internal business partners.The primary focus of this role is to assist our internal...


  • Winnipeg, Manitoba, Canada NTT Business Process Outsourcing Full time

    Transform Your Career with NTT DataAt NTT Data, we are committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. With a strong focus on people, we offer a career that means something.About the Role:We are seeking a highly motivated and customer-focused Bilingual...


  • Winnipeg, Manitoba, Canada Johnston Group Full time

    At Johnston Group, we're dedicated to providing exceptional employee benefit solutions to our clients. As a Bilingual Account Representative, you'll play a vital role in delivering top-notch customer service to our Maximum Benefit clients, plan administrators, advisors, and internal business partners.The primary focus of this role is to assist our internal...


  • Winnipeg, Manitoba, Canada Loblaw Companies Limited Full time

    Position Overview:We are seeking a highly motivated and bilingual (English/French) Customer Service Representative to provide exceptional customer service, handle incoming calls, dispatch vendors, and manage invoice review and approval processes.Key Responsibilities:Respond to customer inquiries promptly and professionally, scheduling service appointments...


  • Winnipeg, Manitoba, Canada Loblaw Companies Limited Full time

    Position Overview:We are seeking a highly motivated and bilingual Customer Service Representative to provide exceptional service to our customers. The ideal candidate will be responsible for handling incoming phone calls, dispatching vendors, and managing invoice review and approval processes.Key Responsibilities:Respond to customer inquiries promptly and...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    Job DescriptionAt Pixel Auto Service Limited, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service, greet clients, and direct them to the correct service areas.Key ResponsibilitiesProvide basic information to clients and the publicSchedule and...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and directing clients to the appropriate contacts or service areas.The ideal candidate will...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to contacts or service...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, greeting clients, and directing them to the appropriate contacts or service areas.Key Responsibilities:Customer...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and responding to inquiries in a timely and professional manner.The ideal candidate will have a...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to contacts or service...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, responding to inquiries, and ensuring a positive experience for our clients.Key Responsibilities:Greeting...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. The successful candidate will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate records.Key ResponsibilitiesGreet and direct clientsProvide information and...


  • Winnipeg, Manitoba, Canada Kelly Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Winnipeg, Manitoba, Canada Sleep Country Full time

    About This OpportunityWe are seeking a skilled Bilingual Customer Service Experience - Online Sales Support associate to join our team. As an associate in this role, you will play a key part in our customer experience by ensuring each purchase ends in a smile.Job SummaryThe successful candidate will provide exceptional customer service to our customers...


  • Winnipeg, Manitoba, Canada Johnston Group Full time

    At Johnston Group, we're dedicated to providing exceptional employee benefit solutions to businesses across Canada. As a Bilingual Customer Care Coordinator, you'll be the first point of contact for our customers, delivering industry-leading customer service in both French and English.Our Customer Care team is the backbone of our organization, ensuring that...


  • Winnipeg, Manitoba, Canada Johnston Group Full time

    At Johnston Group, we're committed to delivering exceptional customer service to our clients and their employees. As a Bilingual Customer Care Coordinator, you'll be the first point of contact for our customers, responding to incoming phone, email, and chat inquiries in both French and English.The successful candidate will be responsible for providing...


  • Winnipeg, Manitoba, Canada CWB Group Full time

    Job Title: Bilingual Inside Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Bilingual Inside Sales Representative to join our team at the CWB Group. As a key member of our sales team, you will be responsible for generating new business leads, advancing the sales process, and closing new business opportunities.Key...


  • Winnipeg, Manitoba,, Manitoba, Canada CWB Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doRole Specifications Hybrid work environments with onsite...


  • Winnipeg, Manitoba, Canada Millennium 1 Solutions Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Financial Customer Service Specialist to join our team at Millennium 1 Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inbound calls, and resolving customer inquiries in a timely and...