Sales Director

5 days ago

Nova Scotia, Canada Entrust Corporation Full time
About the Role

We are seeking an experienced Sales Manager to join our team at Entrust Corporation. As a Sales Manager, you will be responsible for leading a team of Account Managers responsible for a segment of our Enterprise accounts. Your primary goal will be to drive continued growth and expand our relationships with existing clients.

Key Responsibilities
  • Lead and mentor a high-performing account management team to deliver a consultative relationship with clients, including C-level executives for mid-to-large accounts.
  • Ensure your team drives customer retention, NRR/GRR revenue growth, and relationship growth across their portfolio of assigned enterprise customers.
  • Manage your team to apply the AMT framework for delivering a stellar customer renewal experience and selling expansions within Entrust's Digital Security Portfolio.
  • Prepare and brief internal leadership on overall account health, pipeline projection, and areas of improvement to deliver better outcomes for customers.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.
  • Takes ownership of customer renewal escalations and issues, analyzes, decides, and/or proposes course of action, and executes solution in the best interest of the customer.
  • Develop and implement strategies to ensure customer satisfaction and retention for the portfolio of accounts within your team.
  • Continuously monitor and improve processes to streamline account management operations and improve efficiency, collaborating with the Director of Account Management to improve internal processes and systems.
Requirements
  • 8 years of experience in a quota-carrying role and 3 years of experience leading a team.
  • Consistent performance track record as demonstrated by attainment of annual sales metrics.
  • Minimum 3 years of sales management experience and demonstrated team quota attainment.
  • Bachelor's Degree in Business or another relevant field.
  • Experience working with Salesforce is a must.
  • Business acumen and strong analytical skills (financial, business, operational,...).
  • Ability to work under pressure, manage priorities while meeting deadlines.
  • Strong change agent with particular focus on process improvement.
  • Ability to work cross-functionally at both senior and individual contributor levels.
  • Experience managing both local and remote team members in a complex matrix environment.
  • Proven ability to thrive selling technical products to technical decision-makers.
  • Excellent presentation and communication skills, both verbal and written.
Why Entrust?
  • Leader in the security industry.
  • Friendly, supportive, and knowledgeable teams.
  • Opportunities for on-the-job training.
  • You'll help secure identities.

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