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Account Executive

2 months ago

Brampton, Ontario, Canada StackTeck Systems Ltd. Full time

About StackTeck Systems Ltd.

StackTeck Systems Ltd. is a leading provider of high-performance tooling solutions for the injection molding industry. With over five decades of innovation, the company has established itself as a trusted partner for customers seeking high-quality plastic parts and system integrations.

The company's expertise spans a wide range of applications, including caps, closures, medical devices, PET preforms, and thinwall packaging. StackTeck's dedicated R&D, testing, and part sampling facilities, combined with its plastic part design, prototyping, engineering, and manufacturing capabilities, enable the company to deliver customized solutions to meet customer needs.

Located in a convenient location with easy access to major highways and public transportation, StackTeck Systems Ltd. offers a bright, clean, and air-conditioned office and production environment.

Job Summary:

The Account Manager is responsible for developing and executing strategic account plans to drive business growth and customer satisfaction. This role requires a highly professional and results-driven individual who can build strong relationships with customers, sales teams, and internal stakeholders to deliver clean programs and projects.

The ideal candidate will have a proven track record in technical sales and key account management, with a strong understanding of the plastics industry and its applications. Excellent communication, presentation, and negotiation skills are essential for success in this role.

Key Responsibilities:

  • Develop and execute strategic account plans to drive business growth and customer satisfaction
  • Present account strategy and obtain approval for new business opportunities in existing accounts
  • Set and track sales account targets aligned with company objectives
  • Direct communication with customers, both locally and internationally, and lead customer visits
  • Leverage consultative sales techniques to identify solutions for customer challenges
  • Program management of orders, responsible for delivering clean orders (technically and commercially) into the business
  • Manage/execute qualification, customer service issues, and customer complaints in conjunction with the Program Manager & Operations Team
  • Act as the ambassador for the customer within StackTeck and for StackTeck with the customer
  • Travel as required (25%+) to meet customers and deliver presentations
  • Willingness to take on additional tasks/projects as required by the business
  • Back up the Program Manager as needed, including hosting customer visits

Minimum Qualifications:

  • Minimum 8 years' experience in B2B sales/sales support role within the plastics industry
  • Direct injection molding experience, along with experience in closures, automation, packaging, and/or PET preforms
  • Bachelor's degree in Engineering, Business, or related field preferred
  • Certified Sales Professional (CSP) designation an asset
  • Excellent communication, presentation, and negotiation skills
  • Second language skills a major asset, with Spanish and/or Italian highly preferred
  • Outstanding leadership and organizational skills
  • Excellent multi-tasking ability and proven problem-solving skills
  • Excellent knowledge of MS Office; working knowledge of CRM software an asset
  • Proven ability to influence and lead without direct authority

Behavioral Competencies:

  • Decision Making: Utilizing effective processes to make decisions
  • Teamwork: Working effectively with others – Project Implementation/Execution involvement
  • Analytical Skills: Strong analytical and problem-solving aptitude
  • Attention to detail
  • Interpersonal Skills: Effectively communicating, building rapport, and relating well to people at all levels

Accommodation:

StackTeck Systems Ltd. is committed to providing a barrier-free work environment in line with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process.