Senior Customer Relationship Manager

4 weeks ago


Montreal, Quebec, Canada Ardo Full time

About the Role

As a Senior Customer Relationship Manager at ArdoVLM, you will play a crucial role in managing strategic accounts and ensuring smooth operations from order to delivery. This position requires a proactive approach to addressing customer needs, managing supply chain challenges, and coordinating with internal and external stakeholders to provide excellent service.

Key Responsibilities:

  • Customer Liaison: Be the link between our Sales team, suppliers, and customers.
  • Order Management: Enter orders into SAPB1, send sales orders and purchase orders, create and maintain item master data, issue and send credit and debit notes.
  • Operational Oversight: Manage the full order lifecycle, from sale to delivery, monitor shipments and customer demand, address supply chain issues as they arise, provide regular updates and schedules to customers, troubleshoot and resolve customer queries, escalate where necessary, build strong relationships by delivering prompt, accurate, and reliable service.

We offer an annual salary of approximately $70,000 - $80,000, based on experience, plus benefits including health/dental insurance coverage (100% premiums paid by employer), Telus Virtual Health Care Telemedicine, Employee Assistance Program – EAP, 5 personal/sick days per calendar year, 50% subsidized gym membership, flexible work arrangements, and more.

About Us

ArdoVLM is a dynamic food processor, marketer, and innovator of frozen vegetables, fruit & potatoes, supplying clients globally. We continuously research new products and trends to bring exciting, innovative, and tasty new products to our customers. Our diverse product range meets the demands of any market, and all our products are grown, harvested, and processed with care and dedication.

What We're Looking For

We're seeking someone who is bilingual in English and French (written and spoken), communicates effectively in person, via phone, and by email, thrives under pressure, handles multiple priorities, is a team player, has excellent conflict resolution skills, is organized, solutions-focused, detail-oriented, and has strong computer skills (Excel, Outlook, Word), ideally with experience in SAPB1 and the food industry.



  • Montreal, Quebec, Canada Alteo Inc. Full time

    Job Title: Senior Payment Solutions Relationship ManagerWe are seeking a skilled and experienced Senior Payment Solutions Relationship Manager to join our team at Alteo Inc. in Montreal, Canada.Estimated Annual Salary: $90,000 - $110,000 based on industry standards and locationAbout the RoleThe successful candidate will be responsible for managing...


  • Montreal, Quebec, Canada Definity Financial Corporation Full time

    OverviewAs a Senior Vendor Relationship Manager at Definity Financial Corporation, you will play a critical role in overseeing and managing external claims vendor partners. This position requires strong partnership-building skills, a deep understanding of claims processes, and the ability to foster strategic alignment with key business partners.


  • Montreal, Quebec, Canada ecruit Full time

    Estimated Salary: $60,000 - $80,000 per year. We are seeking a highly organized and detail-oriented Account Operations Specialist to join our team at ArdoVLM. As a key member of our sales operations team, you will be responsible for managing customer relationships, ensuring smooth order fulfillment, and providing exceptional service to our clients.About the...


  • Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job OverviewWe are seeking a talented Senior Financial Relationship Specialist to join our team at the Royal Bank of Canada. This is an exciting opportunity to leverage your skills in commercial lending and relationship management to drive business growth and deliver exceptional client experiences.


  • Montreal, Quebec, Canada Scotiabank Full time

    At Scotiabank, we're committed to helping our customers achieve success through a range of advice, products and services.About This RoleWe're seeking a highly skilled Client Service Specialist to join our team in Commercial Banking. As a Client Service Specialist, you will play a critical role in supporting our Senior Client Relationship Managers in...


  • Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our Remote Advisory Centre team. As a key member of our team, you will be responsible for managing client relationships and ensuring seamless delivery of services.Key ResponsibilitiesDevelop and maintain strong relationships with clients to ensure their...


  • Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Job Description:We are seeking a highly motivated Customer Relationship Manager to join our team at St-Amour & Associates, Senc. in Canada.The ideal candidate will have 3+ years of experience in B2B account coordination or sales roles and be proficient in PowerPoint and Excel. They should also possess excellent consultative and solution-oriented sales...


  • Montreal, Quebec, Canada Darktrace Full time

    The Darktrace team is expanding in New York City, and we're looking for a highly skilled Senior Technical Account Manager to drive growth in the region.This strategic role involves partnering with our Cyber Account Managers to develop technical account plans that meet customer needs. You'll work closely with customers and prospects to deliver demos, Proof of...


  • Montreal, Quebec, Canada Evolving Web Full time

    Job OverviewEvolving Web is seeking an experienced Client Relationship Manager to foster strong client relationships and drive project success. As a key member of our team, you will collaborate with our project management and sales teams to deliver exceptional results for our clients.About the RoleWe are looking for someone with 6+ years of experience in...


  • Montreal, Quebec, Canada SKF Group Full time

    Customer Solutions Manager Job DescriptionThis is a highly sought-after role for individuals with exceptional customer service skills, able to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.The Senior Customer Solutions Specialist will be responsible for developing and implementing a customer service strategy that...


  • Montreal, Quebec, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Financial Services Professional to join our team as a Mid-Affluent Customer Relationship Manager in Montreal, Canada.Key ResponsibilitiesDevelop and execute strategic plans to grow relationships with mid-affluent customers, leveraging financial planning tools and expert advice.Build strong relationships with...


  • Montreal, Quebec, Canada National Bank Full time

    At National Bank, we're committed to making a positive impact on people's lives. As a Business Banking Relationship Manager, you'll play a key role in helping our business clients achieve their goals.The role involves supporting clients with their banking transactions and credit needs, providing expert advice on digital solutions, and delivering a...


  • Montreal, Quebec, Canada National Bank Full time

    Job OverviewAs a Commercial Banking Relationship Manager at National Bank, you will be responsible for building and maintaining strong relationships with clients in the commercial banking sector.About the RoleThe ideal candidate will have excellent customer service skills and be able to work independently in a fast-paced environment. You will be responsible...


  • Montreal, Quebec, Canada Tbwa ChiatDay Inc Full time

    We are seeking a seasoned Senior Enterprise Sales Manager to drive revenue growth and expansion in our Montreal region. As a results-driven leader, you will be responsible for managing a high-performing team of sales executives, developing strategic plans to achieve quarterly and annual revenue targets, and building strong relationships with customers and...


  • Montreal, Quebec, Canada National Bank Full time

    Overview: The National Bank is a forward-thinking institution that values innovation and customer satisfaction. As a Senior Wealth Management Specialist, you will be part of a team dedicated to providing exceptional financial services to high-net-worth clients.Compensation: This role offers an estimated salary range of $120,000 to $180,000 per year,...


  • Montreal, Quebec, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly skilled Senior Commercial Credit Manager to join our team at Scotiabank. This is a unique opportunity to leverage your expertise in commercial credit analysis and business development to drive success in our National Hospitality team.About the RoleThe Senior Commercial Credit Manager will be responsible for creating...


  • Montreal, Quebec, Canada TD Bank Full time

    Company OverviewAt TD Bank, we are a dynamic division within the bank, dedicated to providing exceptional financial services to our customers. Our goal is to become the leading business bank in Canada, and we achieve this through our team of skilled professionals who are committed to delivering outstanding results.SalaryThe estimated salary for this role is...


  • Montreal, Quebec, Canada TOTAL Deutschland GmbH Full time

    As a Senior Commercial Development Manager at TOTAL Deutschland GmbH, you will play a key role in driving the growth of our lubricant business across various sectors.Key Responsibilities:Customer Portfolio ManagementMonitor and develop a portfolio of customers and prospects, focusing on major industrial units and Buying Groups, to enhance profitability and...


  • Montreal, Quebec, Canada Ontario Teachers Insurance Plan Full time

    Job SummaryWe are seeking an experienced Insurance Relationship Manager to join our team. This role will be responsible for building strong, lasting relationships with high-value clients and strategic accounts, providing tailored insurance solutions that meet their specific needs.Key ResponsibilitiesBe the primary point of contact for our exclusive VIP...


  • Montreal, Quebec, Canada Scotiabank Full time

    Job SummaryWe are seeking a Senior Wealth Management Professional to join our team in Montreal, Canada.About ScotiabankScotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families and their communities achieve success through a broad range of advice, products and services.Salary and...